STIHL MSA 300 chain saws Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record: STIHL MSA 300 Chain Saws

1. Recall Summary
On September 14, 2023, STIHL Incorporated, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of approximately 2,800 units of the STIHL MSA 300 battery-powered chain saw. The recall was initiated due to a defect in the braking system. The recall notice was published by the CPSC under Recall Number 23282. The chain saws were manufactured in Austria and sold by authorized STIHL independent dealers nationwide from October 2022 through July 2023 for about $800.

2. Affected Products
The recall involves the STIHL MSA 300 battery-powered chain saw. The chain saw is gray and orange in color. The brand name “STIHL” and the model name “MSA 300” are displayed on the side of the chain saw. The serial number is located on a label on the rear hand guard. Only chain saws with serial numbers lower than 447457319 are included in this recall. The product was sold exclusively through authorized STIHL independent dealers across the United States. The importer of the product is STIHL Incorporated, based in Virginia Beach, Virginia.

3. Hazard Information
The recalled chain saw can take longer to brake than expected. This braking delay poses a laceration hazard to the user. As of the date of the recall notice, no injuries had been reported in connection with this defect. The hazard is specifically related to the braking system’s performance, which may not stop the chain quickly enough during operation.

4. Consumer Action Required
Consumers who own a recalled STIHL MSA 300 chain saw with a serial number lower than 447457319 should immediately stop using the product. The recall notice instructs consumers to bring the chain saw to an authorized STIHL servicing dealer. Consumers should not attempt to repair the chain saw themselves. The recall notice does not specify any alternative action, such as returning the product to the retailer of purchase or contacting the manufacturer directly for shipping instructions. Consumers are directed to take the product to a physical service location.

5. Official Remedy
The official remedy for this recall is a free repair. Specifically, an authorized STIHL servicing dealer will replace the brake drum and brake band on the recalled chain saw at no cost to the consumer. No refund or replacement product is offered under this recall. The repair is the sole remedy provided by the manufacturer. The recall notice does not specify whether the repair will be performed on-site or if the consumer must leave the product with the dealer for service.

6. Contact Information
Consumers seeking additional information about this recall can contact STIHL Incorporated directly. The telephone number for consumer inquiries is 800-233-4729. This line is available from 8 a.m. to 5 p.m. Eastern Time, Monday through Friday. Consumers may also visit the STIHL website for more details. The specific recall webpage is located at www.stihlusa.com/safety/recalls/msa300. Alternatively, consumers can navigate to www.stihlusa.com, click on “Information,” then “Recalls & Notices,” and then select “MSA 300 Recall.” The recall notice does not provide an email address or a mailing address for consumer correspondence.

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