Hepo Adult Portable Bed Rails Recall

Published by Reclia Safety Desk | July 01, 2026

Recall Information Record
Database Entry ID: 10746
Recall Number: 26449
Recall Date: April 30, 2026
Last Published Date: May 1, 2026

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1. Recall Summary

This recall involves Hepo-branded adult portable bed rails, model 110039. The recall was announced on April 30, 2026, and affects approximately 2,200 units sold in the United States. The product was imported by Lingqingxiang Health Technology Co., Ltd., doing business as Hepo Care Medical Equipment Online Ltd., of China. The manufacturer is Mobility Source Medical Technology Co., Ltd., of China.

2. Affected Products

The recalled product is the Hepo Adult Portable Bed Rail, model number 110039. The bed rails have white tubing with black foam rubber handle grips and a black fabric pouch. The product measures approximately 16 inches wide by 25 inches high. The model number is located on the original product packaging.

The bed rails were sold online at Walmart.com from November 2025 through January 2026 for about $100, and on Amazon.com from June 2025 through January 2026 for between $35 and $40.

3. Hazard Information

According to the recall notice, the recalled bed rails violate the mandatory federal safety standard for adult portable bed rails. Specific hazards identified in the notice include:

– Entrapment and Asphyxiation Hazard: Users can become entrapped within the bed rail or between the bed rail and the side of the mattress, posing a serious entrapment hazard and risk of death by asphyxiation.
– Fall Hazard: The bed rails do not meet structural stability or retention strap requirements, posing a fall hazard.
– Laceration Hazard: The bed rails’ push pins and push pin holes are incorrectly sized, posing a laceration hazard.
– Labeling Violation: The bed rails do not bear the required hazard warning labels.

No injuries have been reported in connection with this recall.

4. Consumer Action Required

Consumers should stop using the recalled adult portable bed rails immediately. Consumers are instructed to contact Hepo Care Medical Equipment Online for a full refund. As part of the remedy process, consumers will be asked to destroy the bed rails by:

1. Dismantling the bed rails.
2. Cutting off the storage bag.
3. Writing “RECALLED” on the upper and lower rails with a permanent marker.
4. Taking a photo of the destroyed rails.
5. Uploading the photo to www.hepolife.com/bed-rail-safety-recall or emailing the photo to manager@lqxmedical.com.

5. Official Remedy

The official remedy offered by the importer is a full refund. Consumers must follow the destruction and documentation steps described above to receive the refund.

6. Contact Information

Consumers may contact Hepo Care Medical Equipment Online by:
– Email: manager@lqxmedical.com
– Website: https://www.hepolife.com/bed-rail-safety-recall
– Website (alternative): https://www.hepolife.com and click “Recall” at the top of the page for more information.

Not specified in the recall notice: Additional contact methods such as phone number or physical mailing address.

Frequently Asked Questions

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