Bugaboo Dragonfly Seat Strollers Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record – Reclia Database

Recall Summary
This recall involves the seat sold with the Bugaboo Dragonfly Seat Stroller. The stroller consists of a base on which either a seat or a bassinet can be mounted. The recall was published on December 7, 2023, under Recall Number 24730. The recall is classified as a Recall Alert. Approximately 1,000 units were sold in the United States, and an additional 200 units were sold in Canada. The manufacturer is Bugaboo North America Inc., of New York. The product was manufactured in China.

Affected Products
The recalled product is the seat sold with the Bugaboo Dragonfly Seat Stroller. The seat measures approximately 11.8 inches wide and 22.8 inches long. It is available in black, gray, or forest green. Only units with serial numbers beginning with the following sequences are included in the recall:
– S46012302xxxxxx
– S46012303xxxxxx
– S46012307xxxxxx
– S460123010xxxxx
– S460123013xxxxx
– S460123015xxxxx
– S46012320xxxxxx

The serial number can be found on a label affixed to the underside of the seat and on a label affixed to the underside of the chassis of the stroller. Consumers can verify whether their unit is included by checking the serial number at https://service.bugaboo.com/s/dragonfly-seat-replacement. The strollers were sold at children’s specialty stores nationwide and online at www.bugaboo.com from May 2023 through June 2023. The price was approximately $900 for the seat stroller only, and approximately $1,100 for the bassinet stroller with seat.

Hazard Information
In “parent-facing” mode, the backrest of the seat can move downward, placing the infant in a negative recline. In this situation, an unrestrained infant could tumble from the seat, posing an injury hazard. Bugaboo has received one report in the United States and seven reports in South Korea of the backrest of the seat moving downward during use when in parent-facing mode. No injuries have been reported in the United States.

Consumer Action Required
Consumers should immediately stop using the recalled seats. Consumers should contact Bugaboo for a free replacement stroller seat. Bugaboo is contacting all known retailers and purchasers directly.

Official Remedy
The official remedy is a repair. Consumers will receive a free replacement stroller seat.

Contact Information
Consumers may contact Bugaboo at 800-460-2922, Monday through Thursday from 7 a.m. to 4 p.m. PT, and Friday from 7 a.m. to 1 p.m. PT. Consumers may also email service.us@bugaboo.com, or visit www.bugaboo.com and click “Recalls” at the bottom or top of the page, or visit www.bugaboo.com/us-en/productrecalls for more information. For Canadian consumers, additional information is available at the Health Canada recall alert link provided in the source data.

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