Zipline Kits Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: Zipline Kits

Brand: Zipline

Hazards: Fall Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9924 |
View original notice →

Recall Summary

Product Zipline Kits
Brand Zipline
Category Consumer Goods
Recall Number 9924
Hazard Fall Hazard, Laceration Hazard
Units Affected Not specified
Recall Date April 11, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record: Jugader Zipline Kits
Database Entry ID: 9924
Recall Number: 24199
Recall Date: April 11, 2024

1. Recall Summary
This recall involves Jugader Zipline Kits. The recall was initiated due to a fall hazard associated with the product. The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle. The kits were sold exclusively on Amazon.com.

2. Affected Products
The recalled product is the Jugader Zipline Kit. The kit contains a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat. Approximately 6,600 units are affected. The kits were sold on Amazon.com from March 2020 through June 2023 for about $140. The importer is Jugader, of China. The manufacturer country is China. Specific model numbers or UPCs are not specified in the recall notice.

3. Hazard Information
The hazard associated with this product is that the zipline’s stainless-steel cable can break, posing a fall hazard. The firm has received 20 reports of the cable breaking. These incidents resulted in nine injuries, including lacerations and one broken clavicle. No other hazard types or severity ratings are provided in the source data.

4. Consumer Action Required
Consumers should immediately stop using the recalled zipline kits. To receive the remedy, consumers must contact Jugader. Consumers must submit a photo of the cable and the trolley, or their online purchase order number, to receive a free repair kit. The repair kit includes a new cable and updated installation instructions.

5. Official Remedy
The official remedy for this recall is a repair. Consumers who contact Jugader and provide the required documentation (photo of the cable and trolley, or online purchase order number) will receive a free repair kit. The repair kit includes a new cable and updated installation instructions. No refund or replacement option is specified in the recall notice.

6. Contact Information
Consumers can contact Jugader for more information or to obtain the free repair kit using the following methods:
– Phone: 800-360-8078
– Email: support@Jugader.com
– Online: www.jugader.com/recall or www.jugader.com and click on “Recalls” at the top of the page.

Additional Information:
– Recall Number: 24199
– Last Publish Date: April 11, 2024
– Source URL: https://www.cpsc.gov/Recalls/2024/Zipline-Kits-Recalled-Due-to-Fall-Hazard-Sold-Exclusively-on-Amazon-com-by-Jugader
– Retailer: Amazon.com
– Importer: Jugader, of China
– Country of Manufacture: China
– Number of Units: About 6,600

Note: No information regarding specific model numbers, UPCs, or distributor details is provided in the source data. No information regarding any conjunction with other recalls is provided.

Recall Timeline

  • **April 11, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Zipline Kits?

A: Check the model and serial number on your product against the official recall notice (#9924).

Q: What should I do if I own the recalled Zipline Kits?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Zipline Kits?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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