The Laundress Fabric Conditioners Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Summary
This recall involves The Laundress Fabric Conditioner products. The recall was published on March 31, 2023, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 23172. The recall includes units previously recalled on December 1, 2022. The distributor is The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey. The products were manufactured in the United States. No injuries have been reported in connection with this recall.

Affected Products
The recalled products are The Laundress Fabric Conditioners. A complete list of affected products is available at www.TheLaundressRecall.com. All recalled products have “The Laundress – New York” printed at the top of the label. The number of units affected is about 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). An additional 13,000 units were sold in Canada. The products were sold online at TheLaundress.com, Amazon.com, and additional websites, and in stores at The Laundress, Bloomingdale’s, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20.

Hazard Information
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.

Consumer Action Required
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress’ December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.

Official Remedy
The official remedy is a full refund.

Contact Information
Consumers may contact The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on “Get Started” on the homepage for more information.

Frequently Asked Questions