SMEG Refrigerators Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: SMEG Refrigerators

Brand: SMEG

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10028 |
View original notice →

Recall Summary

Product SMEG Refrigerators
Brand SMEG
Category Consumer Goods
Recall Number 10028
Hazard Fall Hazard
Units Affected Not specified
Recall Date August 08, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 10028
Date of Record: 2024-08-08

1. Recall Summary
SMEG USA Inc., of New York, is recalling approximately 900 units of SMEG-branded, retro style refrigerators with freezers. The recall was initiated on August 8, 2024, due to a reported hazard involving the refrigerator door. The firm has received nine reports of the refrigerator door falling off. No injuries have been reported.

2. Affected Products
The recall involves SMEG-branded, retro style refrigerators with freezers. The affected units have model numbers starting with FAB38U. These are special-order refrigerators measuring approximately 28 inches wide, 30 inches deep, and 80 inches high. The units were sold in black, cream, pastel blue, pastel green, red, and white finishes. The refrigerators are available with either left-opening or right-opening doors with handles. Each unit features three adjustable glass shelves and two drawers in the refrigerator section, and the bottom freezer has a separate door with three drawers. The brand name “SMEG” is printed on the front of the refrigerator. The words “Made in Italy,” along with the model number and serial numbers that begin with 2781, are printed on a white label located inside the refrigerator’s top door. The units were sold at independent kitchen and appliance stores nationwide and online at www.williams-sonoma.com, https://www.ajmadison.com, and www.wayfair.com from September 2020 through January 2024 for approximately $4,300.

3. Hazard Information
The hazard identified in the recall notice is that the refrigerator door can detach and fall off, posing an injury hazard. The firm has received nine reports of the refrigerator door falling off. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled refrigerators. Consumers must then contact SMEG USA to schedule a free repair by a certified service provider. As part of the process, consumers will be asked to email a photo of both the refrigerator’s model number and the serial number to recall@smegusa.com.

5. Official Remedy
The official remedy for this recall is a free repair. SMEG USA will arrange for a certified service provider to perform the repair at no cost to the consumer.

6. Contact Information
Consumers can contact SMEG USA for more information or to schedule a repair using the following methods:
– Toll-free phone: 888-763-4782, available from 9 a.m. to 5 p.m. ET Monday through Friday.
– Email: recall@smegusa.com
– Online: https://www.smeg.com/us/recall or visit www.smeg.com and click on “Recalls” for more information.

Recall Timeline

  • **August 08, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled SMEG Refrigerators?

A: Check the model and serial number on your product against the official recall notice (#10028).

Q: What should I do if I own the recalled SMEG Refrigerators?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled SMEG Refrigerators?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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