Slide-in Electric Ranges Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Slide-in Electric Ranges

Brand: Samsung Electronics America Inc., of Ridgefield Park, N.J.

Hazards: Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10029 |
View original notice →

Recall Summary

Product Slide-in Electric Ranges
Brand Samsung Electronics America Inc., of Ridgefield Park, N.J.
Category Toys Children
Recall Number 10029
Hazard Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date August 08, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

Recall Summary
This recall involves Samsung Electric Slide-In Ranges. The recall was published on August 8, 2024, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24335. The manufacturer is Samsung Electronics America Inc., of Ridgefield Park, N.J. The ranges were manufactured in Thailand. Approximately 1,120,905 units are included in this recall.

Affected Products
The recalled products are Samsung Electric Slide-In Ranges with the following model numbers: NE58K9430SS/AA, NE58N9430SG/AA, NE58R9431SG/AA, NE58R9431SS/AA, NE58R9431ST/AA, NE58F9500SS/AA, NE58K9500SG/AA, NE58F9710WS/AA, NE58K9850WS/AA, NE58K9850WG/AA, NE58K9852WG/AA, NE58H9950WS/AA, NE58R9311SS/AA, NE63T8111SG/AA, NE63T8111SS/AA, NE63T8311SG/AA, NE63T8311SS/AA, NE63BG8315SSAA, NE63CB831512AA, NE63BB851112AA, NE63T8511SG/AA, NE63T8511SS/AA, NE63T8511ST/AA, NE63A8711QN/AA, NE63BB871112AA, NE63T8711SG/AA, NE63T8711SS/AA, NE63T8711ST/AA, NE63T8751SG/AA, NE63T8751SS/AA. The model number is located on the inside upper left corner of the oven door or inside the storage bin at the bottom of the oven.

The ranges were sold at Best Buy, Costco, The Home Depot, Lowe’s, and other appliance stores nationwide, and online at Samsung.com. Depending on the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.

Hazard Information
The front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard. Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans or pets since 2013. These ranges have been involved in approximately 250 fires. At least 18 fires caused extensive property damage. Approximately 40 injuries have been reported, eight of which required medical attention, and there have been reports of seven fires involving pet deaths.

Consumer Action Required
Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the “Cooktop On” notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Official Remedy
The official remedy is a repair. Consumers will receive a free set of knob locks or covers compatible with their model of electric slide-in range to install.

Contact Information
Consumers may contact Samsung toll-free at 833-775-0120 from 9 a.m. to 8 p.m. ET Monday through Friday, by email at rangesupport@sea.samsung.com, or online at samsung.com/us/support/range-knob-kit to request free knob locks.

Recall Timeline

  • **August 08, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Slide-in Electric Ranges?

A: Check the model and serial number on your product against the official recall notice (#10029).

Q: What should I do if I own the recalled Slide-in Electric Ranges?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Slide-in Electric Ranges?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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