Savaria and Garaventa branded residential elevators Recall

Published by Reclia Safety Desk | July 20, 2026

Recall Information Record: Savaria and Garaventa Residential Elevators

1. Recall Summary
This recall involves Savaria and Garaventa branded residential elevators manufactured from 1999 through 2021. The recall was announced on January 11, 2022, under Recall Number 22047. The elevators are used in consumers’ homes. No injuries have been reported in connection with this recall.

2. Affected Products
The recalled products are Savaria and Garaventa branded residential elevators. Models included in the recall are: Eclipse, Infinity, Kwiklift, MR, and HR. Model names are located on the elevators’ controllers. The elevators were manufactured from 1999 through 2021. Approximately 19,500 units are affected. The elevators were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999 through December 2021. The retail price ranged from approximately $20,000 to $35,000 including installation. The manufacturer is Savaria Corporation, of Canada.

3. Hazard Information
The hazard associated with these residential elevators is that young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap. If the elevator is called to another floor while a child is in that space, the child can suffer serious injuries or death. The recall notice states that a young child can become entrapped if there is a hazardous gap between the doors. The exterior door can lock the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death. No injuries have been reported.

4. Consumer Action Required
Consumers should keep unsupervised young children away from the recalled residential elevators. Consumers must contact the manufacturer for instructions on how to measure for space guards to correct any hazardous gap. The recall notice does not specify a deadline for taking action.

5. Official Remedy
The official remedy is a repair. Space guards will be provided free of charge to correct any hazardous gap. Assistance with space guard installation will be provided on request.

6. Contact Information
Consumers can contact Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday. Consumers may also visit the website www.home-elevator-door-gap.com or www.savaria.com and click on “Recall” at the bottom of the page for more information. The manufacturer is Savaria Corporation, of Canada. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 22047. The CPSC recall notice URL is: https://www.cpsc.gov/Recalls/2022/Residential-Elevators-Recalled-by-Savaria-Corporation-Due-to-Child-Entrapment-Hazard-Risk-of-Serious-Injury-or-Death-to-Young-Children.

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