RELiON InSight Series® lithium batteries Recall

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Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: RELiON InSight Series® lithium batteries

Brand: RELiON

Hazards: Fall Hazard, Fire Hazard, Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9549 |
View original notice →

Recall Summary

Product RELiON InSight Series® lithium batteries
Brand RELiON
Category Electronics
Recall Number 9549
Hazard Fall Hazard, Fire Hazard, Burn Hazard
Units Affected Not specified
Recall Date March 02, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Summary

This recall involves certain lots of the RELiON InSight Series® 48V lithium-ion batteries. The recall was published on March 2, 2023, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 23140. The recall was initiated by RELiON Battery of Menomonee Falls, Wisconsin. The batteries were manufactured in China. Approximately 7,250 units were sold in the United States, and about 121 units were sold in Canada. The batteries were sold through authorized RELiON distributors and online at www.relionbattery.com/product-recall-us or relionbattery.com from May 2021 through November 2022 for about $1,350.

Affected Products

The recalled product is the RELiON InSight Series® 48V lithium-ion battery, model number 48V030-GC2. The serial number ranges subject to this recall are: RB48300020210314057 through RB48300020210314729, RB48300020210330001 through RB48300020210330715, and RB48300020210507012 through RB48300020221016550. The serial number of the recalled product can be found on the label located on the side of the battery. The intended use of these batteries includes, but is not limited to, golf carts, low-speed vehicles, automated guided vehicles (AGVs), and outdoor utility terrain vehicles (UTVs).

Hazard Information

The batteries can overheat, posing thermal burn and fire hazards. The company has received five reports of batteries overheating. No injuries have been reported.

Consumer Action Required

Consumers should immediately stop using the recalled RELiON InSight Series® 48V batteries and contact RELiON Battery for a free repair. RELiON will provide a shipping container for the free return of the recalled batteries. A repaired battery with equivalent remaining cycle life will be shipped back immediately. RELiON will also extend the warranty on replaced batteries for an additional six months beyond the original warranty period.

Official Remedy

The official remedy is a free repair. Consumers are instructed to stop using the batteries and contact RELiON Battery. RELiON will provide a shipping container for the free return of the recalled batteries. After the battery is returned, a repaired battery with equivalent remaining cycle life will be shipped back immediately. Additionally, RELiON will extend the warranty on replaced batteries for an additional six months beyond the original warranty period.

Contact Information

Consumers may contact RELiON collect at 803-324-6644 from 8 a.m. to 5 p.m. ET Monday through Friday, or email at AMER-recall@oneasg.com. Consumers may also visit the recall website at www.relionbattery.com/product-recall-us or www.relionbattery.com and click on “Product Recalls” at the bottom of the page. For Canadian consumers, additional information is available through the Government of Canada’s recall portal at recalls-rappels.canada.ca.

Recall Timeline

  • **March 02, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled RELiON InSight Series® lithium batteries?

A: Check the model and serial number on your product against the official recall notice (#9549).

Q: What should I do if I own the recalled RELiON InSight Series® lithium batteries?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled RELiON InSight Series® lithium batteries?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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