Published by Reclia Safety Desk | July 24, 2026
📌 EU Safety Gate Recall Notice
Product: Quadricycle
Brand: Silence
Country: Germany
Hazards: Electric Shock Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/02086/26 |
View original notice →
Recall Summary
| Product | Quadricycle |
| Brand | Silence |
| Country | Germany |
| Case Number | SR/02086/26 |
| Hazard | Electric Shock Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
RECALL INFORMATION RECORD
Database: EU Safety Gate
Record ID: SR/02086/26
Date of Entry: Based on source data dated 15/07/2026
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1. Recall Summary
The manufacturer of the Silence S04 quadricycle has initiated a voluntary recall of the product from end users. The recall was notified by Germany and became effective on 15 July 2026. The product is an electric quadricycle manufactured in Spain. The recall is classified as a serious risk due to potential injuries.
2. Affected Products
– Product: Quadricycle (electric)
– Brand: Silence
– Name: Silence S04
– Type/Model Number: e13*168/2013*02205* (S04)
– Production Dates: 01 October 2025 to 31 December 2025
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: Spain
– Notifying Country: Germany
– Company Recall Code: RC_202601001
3. Hazard Information
The recall is based on the following identified danger: Incorrect tightening torque and a missing locking pin may cause the wheels to detach from the lower control arm. This condition could affect driving stability, increasing the risk of an accident and injuries. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.
4. Consumer Action Required
Consumers who own an affected Silence S04 quadricycle (manufactured between 01 October 2025 and 31 December 2025) should stop using the product immediately and contact an authorised Silence dealer or service centre to arrange for inspection and repair. The manufacturer has initiated a recall of the product from end users. Specific instructions for returning the product or scheduling service are to be provided by the manufacturer or its authorised representatives.
5. Official Remedy
The official measure taken is a recall of the product from end users. The type of economic operator taking the notified measure is the manufacturer. The date of entry into force of the measure is 15 July 2026. The remedy involves correcting the incorrect tightening torque and installing the missing locking pin to ensure the wheels are properly secured to the lower control arm. No cost to the consumer is specified in the recall notice.
6. Contact Information
– Case Number: SR/02086/26
– Reference Link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099626
– Company Recall Code: RC_202601001
– Manufacturer: Silence (Spain)
– Notifying Country Authority: Germany
– Contact for Consumers: Not specified in the recall notice. Consumers are advised to contact an authorised Silence dealer or service centre for further instructions.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Quadricycle?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/02086/26).
Q: What should I do if I own the recalled Quadricycle?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Quadricycle?
A: Contact the manufacturer or retailer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.