Electric bicycle Recall – EU Safety Gate

Published by Reclia Safety Desk | July 10, 2026

Reclia – Recall Information Record

Case Number: SR/01989/26
Date of Entry: Based on EU Safety Gate data; measures effective 11/12/2025.

1. Recall Summary
The notifying country, Austria, has issued a recall for specific models of electric bicycles under the brands Riverside and Rockrider. The recall is classified as a serious risk. The action was initiated by the importer and includes both a warning to consumers and a recall of the product from end users. The recall notice states that the product does not comply with the requirements of the Machinery Directive.

2. Affected Products
– Product: Electric bicycle
– Brand: Riverside, Rockrider
– Name: E-Bike SUV Trekkingrad 28 Zoll E-ACTV 900 LF Automatik Owuru (and E-ACTV 900 HF)
– Type/Model Number: 8751865, 8774848
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: France
– Notifying Country: Austria
– Category: Hobby/sports equipment
– Production Dates: Not specified in the recall notice.

3. Hazard Information
The recall notice identifies the risk type as “Injuries.” The specific danger described in the source data is: “Due to a software error, the pedals may reverse direction while the user is riding the bike, which could lead to injuries.” The product is also noted as not complying with the requirements of the Machinery Directive. No other hazards (such as chemical risk or electric shock hazard) are explicitly described in the source data for this specific recall notice.

4. Consumer Action Required
The official measures taken by the economic operator (importer) are as follows:
– Warning consumers of the risks: Effective from 11/12/2025.
– Recall of the product from end users: Effective from 11/12/2025.
Consumers are advised to follow the instructions provided by the importer. The recall notice directs consumers to a specific URL for further details: https://www.decathlon.at/content/52-produktrueckrufe. The source data does not specify any additional steps such as stopping use or returning the product immediately, but the recall action implies that end users should cease use and contact the retailer or importer for remedy.

5. Official Remedy
The official remedy is a recall of the product from end users. The type of measure is “Recall of the product from end users” with a date of entry into force of 11/12/2025. The source data does not specify whether the remedy is a refund, replacement, or repair. The specific remedy details (e.g., free repair, full refund, or replacement) are not provided in the recall notice.

6. Contact Information
– Recall URL: https://www.decathlon.at/content/52-produktrueckrufe
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098870
– Case Number: SR/01989/26
– Importer: Not specified in the recall notice. The measure was taken by the “Importer” as the type of economic operator.
– Phone or email: Not specified in the recall notice.

Additional Notes:
– The product images are available at the EU Safety Gate link provided.
– The recall is limited to the specific model numbers listed (8751865, 8774848) under the brands Riverside and Rockrider.
– No other models, batches, or production dates are mentioned in the source data.

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