Power adaptor Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 07, 2026

📌 EU Safety Gate Recall Notice

Product: Power adaptor

Brand: XD connects BV

Country: Finland

Hazards: Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01839/26 |
View original notice →

Recall Summary

Product Power adaptor
Brand XD connects BV
Country Finland
Case Number SR/01839/26
Hazard Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record – Reclia Database Entry

1. Recall Summary
A voluntary recall has been issued for a power adaptor sold under the brand XD connects BV. The recall was notified by Finland and is recorded under case number SR/01839/26. The product is classified as an electrical appliance and equipment item. The recall action was initiated by the distributor and involves the removal of the product from end users. The date of entry into force for the measure is 11 June 2026.

2. Affected Products
– Product: Power adaptor (USB charger)
– Brand: XD connects BV
– Type/Model Numbers: P821.02, P821.0203
– Barcode: 8714612177235
– Country of Origin: People’s Republic of China
– Notifying Country: Finland
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
The product poses an electric shock hazard. According to the recall notice, the pins of the product that are not in use are under dangerous voltage when the adaptor is connected to the mains power source. As a result, there is a risk that the user may receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. The risk level is classified as “Serious risk” in the source data.

4. Consumer Action Required
Consumers who have purchased the affected power adaptor should stop using it immediately. The recall notice instructs that the product is subject to a recall from end users. Consumers should follow the instructions provided by the distributor or retailer regarding the return or disposal of the product. No further specific consumer action steps (such as unplugging, cutting the cord, or returning to a specific location) are detailed in the source data beyond the general recall instruction.

5. Official Remedy
The official remedy is a recall of the product from end users. The type of economic operator taking the notified measure is the distributor. The measure category is “Recall of the product from end users.” The source data does not specify whether the remedy includes a refund, replacement, or repair. The date of entry into force for the measure is 11 June 2026.

6. Contact Information
– Recall Case Number: SR/01839/26
– Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099372
– Brand Contact: XD connects BV (no specific phone number, email, or website provided in the recall notice)
– Notifying Authority: Finland (no specific agency contact details provided in the recall notice)
– Additional Contact: Not specified in the recall notice.

Disclaimer: This record is compiled solely from the EU Safety Gate data provided. No independent testing, verification, or analysis has been performed by Reclia. Consumers should refer to the official Safety Gate alert or contact the distributor for the most current and complete instructions.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Power adaptor?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01839/26).

Q: What should I do if I own the recalled Power adaptor?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Power adaptor?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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