Published by Reclia Safety Desk | July 03, 2026
📌 EU Safety Gate Recall Notice
Product: Adaptor
Brand: Adaptor
Country: France
Hazards: Fire Hazard, Electric Shock Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01909/26 |
View original notice →
Recall Summary
| Product | Adaptor |
| Brand | Adaptor |
| Country | France |
| Case Number | SR/01909/26 |
| Hazard | Fire Hazard, Electric Shock Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Recall Information Record – EU Safety Gate Database
Case Number: SR/01909/26
Date of Entry: Based on measures effective 12/05/2026 and 17/05/2026
Notifying Country: France
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1. Recall Summary
The notifying country of France has submitted a recall notification for an AC DC Adaptor. The product was identified as presenting a serious risk due to electric shock and fire hazards. The recall action was initiated following the discovery that the product does not comply with the requirements of the Low Voltage Directive. The economic operator has taken measures including the removal of the product listing by the online marketplace and a recall of the product from end users.
2. Affected Products
– Product Name: AC DC ADAPTOR
– Brand: Not specified in the recall notice.
– Type/Model Number: 3123
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Description: Voltage adaptor. Input: 100 – 240 V AC; Output: 3 – 12 V DC. Power or current: Output: 3 A. Protection against electric shock Class II.
– Country of Origin: People’s Republic of China
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.
3. Hazard Information
The following hazards are explicitly stated in the source data:
– Electric Shock: The creepage and clearance distances between the primary and secondary circuits are inadequate. The user could therefore touch accessible live parts and receive an electric shock.
– Fire: The capacitor of the product is insufficient and the conductors are not fixed properly. In the event of an electrical surge or fault, the printed circuit board may overheat and ignite, causing a fire.
– Non-Compliance: The product does not comply with the requirements of the Low Voltage Directive.
4. Consumer Action Required
Consumers are advised to follow the official instructions provided by the economic operator. The notified measure includes a recall of the product from end users. Consumers should stop using the product immediately and follow the remedy instructions provided by the seller or the online marketplace. The specific instructions for returning or disposing of the product are not detailed in the recall notice beyond the recall measure itself.
5. Official Remedy
The following measures have been taken by the economic operator:
– Removal of this product listing by the online marketplace. Date of entry into force: 12/05/2026.
– Recall of the product from end users. Date of entry into force: 17/05/2026.
The type of economic operator taking these measures is listed as “Other.” No specific remedy such as refund, replacement, or repair is explicitly stated in the source data beyond the recall action.
6. Contact Information
– Notifying Country: France
– EU Safety Gate Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099435
– Online Marketplace URL: https://www.aliexpress.com
– Product Image URL: https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11013668
– Case Number: SR/01909/26
– Contact details for the manufacturer or importer: Not specified in the recall notice.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Adaptor?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01909/26).
Q: What should I do if I own the recalled Adaptor?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Adaptor?
A: Contact the manufacturer or retailer using the information in the recall notice.
Related EU Recalls (Click to expand)
Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.