Pottery Barn Kids Penny Convertible Cribs Recall

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Pottery Barn Kids Penny Convertible Cribs

Brand: Pottery

Hazards: Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9672 |
View original notice →

Recall Summary

Product Pottery Barn Kids Penny Convertible Cribs
Brand Pottery
Category Toys Children
Recall Number 9672
Hazard Laceration Hazard
Units Affected Not specified
Recall Date July 20, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall Alert

23-775

1. Recall Summary

On July 20, 2023, a recall alert was issued for Pottery Barn Kids Penny Convertible Cribs. The recall was initiated by the importer, Williams-Sonoma Inc., d/b/a Pottery Barn Kids, of San Francisco, California. The recall involves approximately 310 units in the United States. The cribs were manufactured in Indonesia and sold online at www.potterybarnkids.com from September 2022 through April 2023 for about $900.

2. Affected Products

The recall specifically involves the Pottery Barn Kids Penny Convertible Crib, model number (SKU) 2850473. The crib is described as being French white in color with scalloped details and is made from radiata pine. The crib is designed to convert to a toddler bed. The model number (SKU) 2850473 can be found on the underside of the crib. No other models, colors, or SKUs are included in this recall notice.

3. Hazard Information

According to the recall notice, the cribs’ end panel can become loose, exposing sharp edges. This condition poses a laceration hazard to children. The firm, Pottery Barn Kids, has received two reports of the end panels separating from the crib. As of the date of the recall notice, no injuries have been reported.

4. Consumer Action Required

Consumers are instructed to immediately stop using the recalled cribs. After discontinuing use, consumers should contact Pottery Barn Kids to schedule delivery and installation of new end panels for the crib and removal of the old end panels. The firm is contacting all known purchasers directly regarding this recall.

5. Official Remedy

The official remedy offers two options to consumers:
Option 1: Replacement. Consumers may receive new end panels for the crib. This remedy includes the delivery and installation of the new end panels by the firm, as well as the removal of the old end panels.
Option 2: Refund. Consumers may request a full refund for the recalled crib.

6. Contact Information

Consumers can contact Pottery Barn Kids for further information or to initiate the remedy process using the following methods:
Toll-Free Telephone: 855-801-9300, available from 7 a.m. to midnight ET daily.
Online (Recall Page): https://www.potterybarnkids.com/customer-service/recall-penny-crib.html
Online (General Website): www.potterybarnkids.com, then click on “safety recalls” for more information.

Additional Information from Source Data:
Recall Number: 23-775
Recall Date: July 20, 2023
Last Publish Date: July 20, 2023
Retailer: Online at www.potterybarnkids.com
Importer: Williams-Sonoma Inc., d/b/a Pottery Barn Kids, of San Francisco, California
Country of Manufacture: Indonesia
Number of Units: About 310
Injuries Reported: None
Incidents Reported: Two reports of end panels separating from the crib.

Recall Timeline

  • **July 20, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Pottery Barn Kids Penny Convertible Cribs?

A: Check the model and serial number on your product against the official recall notice (#9672).

Q: What should I do if I own the recalled Pottery Barn Kids Penny Convertible Cribs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Pottery Barn Kids Penny Convertible Cribs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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