PIEPS Pro IPS Avalanche Transceivers Recall

by

Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: PIEPS Pro IPS Avalanche Transceivers

Brand: PIEPS

Hazards: Safety Risk

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10116 |
View original notice →

Recall Summary

Product PIEPS Pro IPS Avalanche Transceivers
Brand PIEPS
Category Electronics
Recall Number 10116
Hazard Safety Risk
Units Affected Not specified
Recall Date December 26, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Summary

This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The recall was announced on December 26, 2024, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 25077. The recall was initiated due to a risk of loss of emergency communications. Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported. The recall includes about 770 units in the United States and about 70 units sold in Canada.

Affected Products

The recalled product is the Black Diamond Equipment PIEPS Pro IPS Avalanche Transceiver. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. The word “PIEPS” appears in yellow lettering and “PRO IPS” appears in white lettering on the front of the unit. The first four numbers in the transceivers’ serial number range from 2326 through 2445 for recalled units. The serial number can be found on the label on the inside of the battery compartment door.

The transceivers were sold at Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at www.backcountry.com, www.polaris.com and www.blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620. The importer is Black Diamond Equipment Ltd., of Salt Lake City, Utah. The product was manufactured in Austria.

Hazard Information

The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. This would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.

Consumer Action Required

Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

Official Remedy

The official remedy options are a full refund or a free repair. Consumers will not be asked for proof of purchase. Consumers will receive a pre-paid shipping label to return the recalled transceivers.

Contact Information

Consumers may contact Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday. Consumers may also email at 2024ProIPSrecall@bdel.com. Additional information is available online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or by visiting www.blackdiamondequipment.com and clicking on “Product Recalls” located at the top of the webpage.

Recall Timeline

  • **December 26, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled PIEPS Pro IPS Avalanche Transceivers?

A: Check the model and serial number on your product against the official recall notice (#10116).

Q: What should I do if I own the recalled PIEPS Pro IPS Avalanche Transceivers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled PIEPS Pro IPS Avalanche Transceivers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment