Published by Reclia Safety Desk | July 19, 2026
📌 Recall Notice
Product: Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses
Brand: FXI Inc., of Radnor, Pennsylvania
Hazards: Safety Risk
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #9720 |
View original notice →
Recall Summary
| Product | Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses |
| Brand | FXI Inc., of Radnor, Pennsylvania |
| Category | Food Medical |
| Recall Number | 9720 |
| Hazard | Safety Risk |
| Units Affected | Not specified |
| Recall Date | September 21, 2023 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Information
Source: CPSC Recall Notice
23793
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1. Recall Summary
On September 21, 2023, FXI Inc., of Radnor, Pennsylvania, initiated a recall of approximately 48,000 Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The recall was issued due to the risk of mold exposure. The mattresses were sold exclusively at Costco stores in the Northwest United States and in the San Francisco Bay area, as well as online at www.costco.com, from January 2023 through June 2023. The retail price ranged from $150 to $750. The firm has received 541 reports of mold on the mattresses. No injuries have been reported.
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2. Affected Products
The recall involves two specific mattress models:
– Novaform ComfortGrande 14-inch Mattress: This mattress has a blue base with “Novaform” printed in white letters.
– Novaform DreamAway 8-inch Mattress: This mattress has a gray base with “Novaform” printed in white letters.
Only mattresses with the following model/item numbers, manufactured at FXI’s San Bernardino, California facility between January 2, 2023 and April 28, 2023, are included in the recall. This information can be found on the law tag attached to the mattress and on the mattress box.
ComfortGrande 14″ Mattress:
– King: ITM/ART
1413200 (Price: $700 or $750)
– Cal King: ITM/ART
1413201 (Price: $700)
– Queen: ITM/ART
1413202 (Price: $580 or $600)
– Full: ITM/ART
1413203 (Price: $500)
– Twin: ITM/ART
1413204 (Price: $400)
DreamAway 8″ Mattress:
– Twin: ITM/ART
1698562 (Price: $160 or $150)
– Full: ITM/ART
1698564 (Price: $210 or $200)
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3. Hazard Information
The mattresses could have been exposed to water during the manufacturing process, allowing mold to develop. This poses a health risk to individuals with compromised immune systems, damaged lungs, or an allergy to mold. The firm has received 541 reports of mold on the mattresses. No injuries have been reported.
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4. Consumer Action Required
Consumers should immediately stop using the recalled mattresses and contact FXI to receive a full refund or a free replacement mattress. The remedy includes free delivery of the new mattress and free pick-up and disposal of the recalled mattress. Costco is contacting all known purchasers directly.
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5. Official Remedy
The official remedy options are:
– Full Refund: Consumers may receive a full refund for the recalled mattress.
– Free Replacement: Consumers may receive a free replacement mattress, including free delivery of the new mattress and free pick-up and disposal of the recalled mattress.
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6. Contact Information
Consumers should contact FXI Inc. for further information and to initiate the remedy process:
– Phone: Toll-free at 888-886-2057, available from 8 a.m. to 8 p.m. ET, Monday through Friday.
– Online: Visit https://novaformcomfort.com/pages/recall or https://novaformcomfort.com and click “Product Recall” on the site for more information.
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Additional Information Not Specified in the Recall Notice:
– Not specified in the recall notice.

Recall Timeline
- **September 21, 2023** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses?
A: Check the model and serial number on your product against the official recall notice (#9720).
Q: What should I do if I own the recalled Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.