Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets Rec

Published by Reclia Safety Desk | July 23, 2026

Recall Summary

Nestlé USA is recalling metallic mugs sold with Starbucks-branded gift sets due to burn and laceration hazards. The recall was announced on March 21, 2024, and involves approximately 440,500 units. The recall notice was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24171. The recall applies to four specific gift sets sold during the 2023 holiday season. The mugs were manufactured in China and distributed by Nestlé USA Inc., of Arlington, Virginia.

Affected Products

The recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. The mugs were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug. The products were sold online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024. Prices ranged from approximately $10, $13, or $20 depending on the gift set. Model numbers and UPCs are not specified in the recall notice.

Hazard Information

If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards. According to the recall notice, there have been 12 incidents of the mugs overheating or breaking, resulting in 10 injuries. These injuries include nine severe burns or blisters on fingers or hands, and one cut on a finger. One incident required medical attention. No additional hazard types or severity levels are specified in the source data.

Consumer Action Required

Consumers should immediately stop using the recalled mugs. The recall notice instructs consumers to either return the mugs to the place of purchase or contact Nestlé USA for a full refund. Proof of purchase (receipt) is not required to receive a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased. Alternatively, consumers can receive a check from Nestlé USA by visiting the company’s website, scrolling down to “Leave Us a Message,” clicking on “Complaint,” selecting “Recall” from the drop-down menu, attaching a photo of the mug or the gift set identifier code, completing the form, and hitting send. The location of the gift set identifier code is on the bottom of the mug, as shown in images included with the recall notice.

Official Remedy

The official remedy for this recall is a full refund. Consumers may choose between a cash or gift card refund when returning the mug to the store where purchased, or a check from Nestlé USA when submitting a claim through the online process described above. No other remedy options, such as replacement or repair, are specified in the recall notice.

Contact Information

Consumers may contact Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday. Additional information is available online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or at https://www.athome.starbucks.com by clicking on “Metallic Mug Recall” at the bottom of the page. The recall notice was published by the CPSC and is available at the URL provided in the source data. No other contact methods are specified.

Frequently Asked Questions

Related Recalls (Click to expand)

• 
  Madewell Double V-Neck Pullover and V-Neck Cardigan Sweaters
  
  Fire Hazard, Burn Hazard
• 
  Maril Brand Scented Candles
  
  Fire Hazard, Burn Hazard
• 
  Room2Room LED Iridescent Bear Lights
  
  Fire Hazard, Burn Hazard
• 
  APOTHEKE’s Pumpkin Ginger 3-Wick Scented Candles
  
  Fire Hazard, Burn Hazard
• 
  Secura Air Fryers
  
  Fire Hazard, Burn Hazard