Published by Reclia Safety Desk | July 19, 2026
📌 Recall Notice
Product: Lochinvar, A.O. Smith and State Industries brand condensing residential boilers
Brand: Lochinvar LLC, of Lebanon, Tennessee
Hazards: Burn Hazard, Chemical Risk
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #9747 |
View original notice →
Recall Summary
| Product | Lochinvar, A.O. Smith and State Industries brand condensing residential boilers |
| Brand | Lochinvar LLC, of Lebanon, Tennessee |
| Category | Automotive |
| Recall Number | 9747 |
| Hazard | Burn Hazard, Chemical Risk |
| Units Affected | Not specified |
| Recall Date | November 02, 2023 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Information Record – Reclia Database
1. Recall Summary
On November 2, 2023, Lochinvar LLC, of Lebanon, Tennessee, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of certain residential condensing boilers, combi boilers, and packaged systems. The recall includes units sold under the Lochinvar, A. O. Smith, and State Industries brand names. The recall notice was published on the CPSC website under Recall Number 24018. Approximately 17,370 units were sold in the United States, and an additional 782 units were sold in Canada. The products were sold from August 2021 through August 2023.
2. Affected Products
The recall includes residential condensing boilers, combi boilers, and packaged systems sold under the following brand names: Lochinvar, A. O. Smith, and State Industries. The brand name is printed on the front of each unit. The model number and serial number can be found on the data plate located on the unit’s rating plate, which is situated either on the inside or outside of the outer jacket of the unit. Serial numbers for recalled units fall within the range of 125325485 through 134830284.
The following model numbers are included in the recall:
– Lochinvar Brand: NCF110L, NCF110N, NCF150L, NCF150N, NCF199L, NCF199N, NKB080L, NKB080N, NKB110L, NKB110N, NKB150L, NKB150N, NKB199L, NKB199N, NKC110L, NKC110N, NKC150L, NKC150N, NKC199L, NKC199N.
– A. O. Smith Brand: ACB 110H-N, ACB 110H-P, ACB 110S-N, ACB 110S-P, ACB 150H-N, ACB 150H-P, ACB 150S-N, ACB 150S-P, ACB 199H-N, ACB 199H-P, ACB 199S-N, ACB 199S-P.
– State Industries Brand: SCB 110H-N, SCB 110H-P, SCB 110S-N, SCB 110S-P, SCB 150H-N, SCB 150H-P, SCB 150S-N, SCB 150S-P, SCB 199H-N, SCB 199H-P, SCB 199S-N, SCB 199S-P.
The products were sold by independent contractors, plumbers, and plumbing supply vendors and distributors from August 2021 through September 2023 for between $4,000 and $10,000, including installation. A limited number were sold to original equipment manufacturers who modify and use the boilers in integrated in-floor heating systems. The units were manufactured in the United States.
3. Hazard Information
The recall notice states that the boiler’s flue collector can crack if exposed to a high impact event in the burner chamber. This condition can allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning. According to the recall notice, Lochinvar has received nine reports of broken flue collectors. Lochinvar has received no reports of injury.
4. Consumer Action Required
Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on each floor of the home.
5. Official Remedy
The official remedy is a free repair. The repair will consist of installing a steel plate, which will be affixed to the base of the flue collector to act as a reinforcement.
6. Contact Information
Consumers may contact Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at www.lochinvar.com by clicking on “Recall Notices” at the bottom of the page. Consumers can also check for the recalled boilers’ serial number at www.waterheaterrecall.com and select the look-up feature for the flue collector recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A. O. Smith or State Industries-branded boilers should contact their installer. Consumers who do not know their installer can contact Lochinvar toll-free at 833-232-9706 or email the firm at

Recall Timeline
- **November 02, 2023** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Lochinvar, A.O. Smith and State Industries brand condensing residential boilers?
A: Check the model and serial number on your product against the official recall notice (#9747).
Q: What should I do if I own the recalled Lochinvar, A.O. Smith and State Industries brand condensing residential boilers?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Lochinvar, A.O. Smith and State Industries brand condensing residential boilers?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.