Humane Charge Case Accessory for Ai Pin Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall Notice

25026

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1. Recall Summary
On October 31, 2024, Humane Inc., of San Francisco, California, initiated a recall of the Humane Charge Case Accessory for the Ai Pin. The recall was issued due to a fire hazard involving the lithium battery within the Charge Case Accessory. The recall notice states that the lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard. The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported. This recall only includes the Humane Charge Case Accessory and no other Humane products.

2. Affected Products
The recalled product is the Humane Charge Case Accessory. This accessory charges the Humane Ai Pin, which is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. It measures approximately 2 ¾ x 1 ½ x 2 ¼ inches. The recall includes approximately 10,500 units. The Charge Case Accessory was sold online at humane.com from November 2023 through May 2024. It was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150. The product was manufactured in China.

3. Hazard Information
The hazard identified in the recall notice is that the lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard. The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled Charge Case Accessory. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash. Consumers should then contact Humane to receive a full refund or free replacement.

5. Official Remedy
Consumers will have the option to receive a refund or a replacement Charge Case Accessory. The refund amounts are as follows:
– Consumers who purchased the Charge Case Accessory separately will receive a $149 refund.
– Consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund.
The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months.

6. Contact Information
Consumers may contact Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday. Consumers may also email Humane at recall@humane.com, or visit the recall website at https://humane.com/ccrecall. Alternatively, consumers can visit https://humane.com/aipin and click “Charge Case Recall” at the bottom of the page.

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