Hisense French Door Refrigerators with Ice Maker Recall

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Published by Reclia Safety Desk | July 20, 2026

📌 Recall Notice

Product: Hisense French Door Refrigerators with Ice Maker

Brand: Hisense USA, of Suwanee, Georgia

Hazards: Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9318 |
View original notice →

Recall Summary

Product Hisense French Door Refrigerators with Ice Maker
Brand Hisense USA, of Suwanee, Georgia
Category Consumer Goods
Recall Number 9318
Hazard Laceration Hazard
Units Affected Not specified
Recall Date June 09, 2022
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Hisense USA French Door Refrigerators

1. Recall Summary
On June 9, 2022, Hisense USA, of Suwanee, Georgia, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of certain bottom freezer, French door refrigerators. The recall involves approximately 55,200 units in the United States and an additional 78 units in Canada. The refrigerators were sold exclusively at Lowe’s stores nationwide and online at Lowes.com from August 2020 through February 2022 for about $1,500. The refrigerators were manufactured in China.

2. Affected Products
The recall includes Hisense USA’s 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker. The specific model number is HRF266N6CSE. The serial numbers included in the recall range from C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. Consumers can check whether their refrigerator is included in this recall by visiting http://hisenseservice.com/recall and entering the serial number. The refrigerators are 36 inches wide and 74 inches high.

3. Hazard Information
The hazard associated with these refrigerators is that the door hinge can break, causing the door to detach when the consumer tries to open the French doors. This poses an impact injury hazard to the consumer. As of the recall date, the firm has received 139 reports of the refrigerator doors loosening or detaching and five reports of injuries, including foot bruises and lacerations.

4. Consumer Action Required
Consumers should immediately stop using the refrigerator if the recalled refrigerator’s doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

5. Official Remedy
The official remedy offered by Hisense USA is a free in-home service appointment to have the refrigerator door hinges replaced. No other remedy options, such as refund or replacement, are specified in the recall notice.

6. Contact Information
Consumers may contact Hisense USA through the following methods:
– Online: www.hisense-usa.com/product-safety-recall/french-door-refrigerator-2020
– Toll-free telephone: 888-497-1189, available from 9 a.m. to 9 p.m. ET Monday through Friday, and 9 a.m. to 6 p.m. ET Saturday and Sunday
– Email: recall.usa@hisense.com
– Website: https://www.hisense-usa.com, then click on “Recall Information” at the bottom of the page.

For additional information, consumers may also refer to the Canadian recall notice at recalls-rappels.canada.ca (URL provided in the source data).

Recall Timeline

  • **June 09, 2022** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Hisense French Door Refrigerators with Ice Maker?

A: Check the model and serial number on your product against the official recall notice (#9318).

Q: What should I do if I own the recalled Hisense French Door Refrigerators with Ice Maker?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Hisense French Door Refrigerators with Ice Maker?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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