EverFrost Battery Powered Coolers Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record: Anker EverFrost Lithium-Ion Battery Powered Coolers

1. Recall Summary
This recall involves the lithium-ion battery packs used in Anker EverFrost Powered Coolers. The recall was initiated by Anker Innovations Limited, of Hong Kong, and was published on March 7, 2024, under Recall Number 24146. The coolers are intended for outdoor use, including camping, travel, and fishing, for cooling and freezing food or medicine. The firm has received five reports of overheating, smoke, and/or fire. No injuries have been reported. Approximately 5,480 units are affected in the United States, and about 160 units are affected in Canada.

2. Affected Products
The recalled products are Anker EverFrost Battery Powered Coolers and the separately sold Anker Detachable Battery Pack. The coolers are dark gray with wheels and a drop-down rolling handle. A blue charging port for alternative power sources (e.g., plug-in or solar) is located on one end. The name “Anker EverFrost” appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following specific models and sizes are included:

– Anker Detachable Battery Pack for Powered Cooler – Model A17B0 (Not Applicable size)
– Anker EverFrost Powered Cooler 30 – Model A17A0 (33 Liter)
– Anker EverFrost Powered Cooler 40 – Model A17A1 (43 Liters)
– Anker EverFrost Powered Cooler 50 – Model A17A2 (53 Liters)

The products were sold at Best Buy, TD Synnex, and other stores nationwide, as well as online at kickstarter.com, from May 2023 through September 2023, for prices between $250 and $950. The manufacturer is Anker Innovations Limited, of Hong Kong, and the products were manufactured in China.

3. Hazard Information
The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard. The firm has received five reports of overheating, smoke, and/or fire. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled coolers. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash. Consumers should contact Anker for a free replacement lithium-ion battery pack. To file a claim and receive instructions on how to replace the battery pack, consumers should visit the dedicated recall website: https://www.anker.com/anker-solix/cooler-battery-recall-pps.

5. Official Remedy
The official remedy is a free replacement of the lithium-ion battery pack. Consumers are instructed to contact Anker to initiate the replacement process. The remedy does not include a refund or repair; it is specifically a replacement of the battery pack.

6. Contact Information
Consumers may contact Anker for further information through the following methods:
– Phone: 800-988-7973, available from 9 a.m. to 5 p.m. PT, Monday through Friday.
– Email: support@anker.com
– Online Contact Form: https://support.anker.com/s/emailcontactus
– LiveChat: Available at https://support.anker.com/s/contact-us
– Recall Website: https://www.anker.com/anker-solix/cooler-battery-recall-pps

Additional information regarding the Canadian recall can be found at the Health Canada recall notice: https://recalls-rappels.canada.ca/en/alert-recall/battery-pack-within-certain-anker-everfrost-powered-coolers-recalled-due-fire-hazard.

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