Electric bicycle Recall – EU Safety Gate

Published by Reclia Safety Desk | July 24, 2026

RECALL INFORMATION RECORD

1. Recall Summary
A recall has been issued for a specific model of electric bicycle sold under the Btwin brand. The recall notice was filed in Austria under case number SR/01990/26 and is based on a software error that can cause the pedals to reverse direction while the bicycle is in use. The product does not comply with the requirements of the Machinery Directive. The notifying country is Austria, and the country of origin is France. The risk level is classified as serious.

2. Affected Products
– Product: Electric bicycle
– Brand: Btwin
– Name: E-Bike City-Bike 28 Zoll LD 920E Automatic Owuru LF -S/M/L
– Model/Type Number: 8664452
– Category: Hobby/sports equipment
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.
– Country of Origin: France
– Notifying Country: Austria

3. Hazard Information
The hazard identified in the recall notice is classified under “Injuries.” The specific danger is described as follows: “Due to a software error, the pedals may reverse direction while the user is riding the bike, which could lead to injuries.” The product does not comply with the requirements of the Machinery Directive. No additional hazards such as chemical risk or electric shock hazard are explicitly stated in the source data. The recall notice does not provide any further details on the nature or severity of potential injuries.

4. Consumer Action Required
The recall notice specifies two measures taken by the importer, both with a date of entry into force of 11/12/2025:
– Warning consumers of the risks: Consumers are to be informed about the identified risk.
– Recall of the product from end users: Consumers are instructed to return the product.

The recall notice does not provide step-by-step instructions for consumers beyond the general requirement to respond to the recall. Consumers should refer to the official recall page for further details. The URL provided for the recall is: https://www.decathlon.at/content/52-produktrueckrufe

5. Official Remedy
The official remedy is a recall of the product from end users, initiated by the importer. The specific remedy (e.g., refund, replacement, or repair) is not specified in the recall notice. The notice states only that the measure is a “Recall of the product from end users.” The type of economic operator taking the measure is the Importer. No further details regarding the financial or logistical terms of the remedy are provided in the source data.

6. Contact Information
– Recall Notice Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098879
– Official Recall URL: https://www.decathlon.at/content/52-produktrueckrufe
– Notifying Country: Austria
– Case Number: SR/01990/26
– Brand: Btwin
– Importer: Not specified in the recall notice.
– Manufacturer: Not specified in the recall notice.
– Additional Contact Details: Not specified in the recall notice.

Consumers with questions or requiring further assistance should consult the official recall page at the provided URL or contact the importer through the channels listed on that page. No phone number, email address, or physical address is included in the source data.

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