Electric bicycle Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 21, 2026

📌 EU Safety Gate Recall Notice

Product: Electric bicycle

Brand: Btwin

Country: Austria

Hazards: Chemical Risk, Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01990/26 |
View original notice →

Recall Summary

Product Electric bicycle
Brand Btwin
Country Austria
Case Number SR/01990/26
Hazard Chemical Risk, Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Recall Information Record – Reclia Database

1. Recall Summary
The European Commission Safety Gate has published a recall notice for an electric bicycle sold under the brand Btwin. The recall was initiated by the importer in Austria and is identified by case number SR/01990/26. The product poses a risk of injury due to a software error. The recall notice was published on the Safety Gate portal and the importer has taken measures including warning consumers and recalling the product from end users, effective from 11 December 2025.

2. Affected Products
– Product: Electric bicycle
– Brand: Btwin
– Name: E-Bike City-Bike 28 Zoll LD 920E Automatic Owuru LF -S/M/L
– Model/Type Number: 8664452
– Category: Hobby/sports equipment
– Country of Origin: France
– Notifying Country: Austria
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
– Risk Type: Injuries
– Danger: Due to a software error, the pedals may reverse direction while the user is riding the bike, which could lead to injuries.
– Compliance: The product does not comply with the requirements of the Machinery Directive.
– Risk Level: Serious risk (as classified by the notifying authority).

4. Consumer Action Required
Consumers are advised to take the following actions as specified in the recall notice:
– The importer has issued a warning to consumers about the risks associated with the product.
– The importer has initiated a recall of the product from end users.
– Consumers should follow the instructions provided by the importer regarding the recall. Specific consumer action steps beyond the general recall notice are not detailed in the source data.

5. Official Remedy
– Type of Measure: Warning consumers of the risks (effective from 11 December 2025).
– Type of Measure: Recall of the product from end users (effective from 11 December 2025).
– Economic Operator Taking Measure: Importer.
– Remedy Details: The recall notice does not specify whether the remedy is a refund, replacement, or repair. The official measure is a recall from end users. Consumers are directed to the recall page for further details.

6. Contact Information
– Recall URL: https://www.decathlon.at/content/52-produktrueckrufe
– Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098879
– Case Number: SR/01990/26
– Notifying Country: Austria
– Importer: Not specified in the recall notice.
– Manufacturer: Not specified in the recall notice.
– Additional Contact: Not specified in the recall notice.

Note: The product description in the source data includes the following additional hazard types: Chemical Risk and Electric Shock Hazard. However, the explicit danger description in the recall notice only states the risk of injury due to pedal reversal. No details regarding chemical or electric shock hazards are provided in the source data. Consumers should refer to the official recall page for any updates or additional information.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Electric bicycle?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01990/26).

Q: What should I do if I own the recalled Electric bicycle?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Electric bicycle?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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