Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffoldin

by

Published by Reclia Safety Desk | July 22, 2026

📌 Recall Notice

Product: Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products

Brand: Casters

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10304 |
View original notice →

Recall Summary

Product Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
Brand Casters
Category Consumer Goods
Recall Number 10304
Hazard Fall Hazard
Units Affected Not specified
Recall Date June 05, 2025
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record: Direct Scaffold Supply Casters for Baker Scaffolding

Recall Summary
On June 5, 2025, Direct Scaffold Supply LLC, of Houston, Texas, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of approximately 23,000 units of five-inch casters used on baker scaffolding. The recall was initiated because the casters can contain faulty spot welds that may cause them to break or fail, making the scaffolding unstable and posing a fall hazard. The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.

Affected Products
This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. The following model numbers are included in the recall: CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD, and MPISU+AHD. Model numbers are only found on the purchase receipt or packaging.

Consumers with these model numbers must also check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320, and D22WM483.

The recalled casters were sold with baker scaffolding at DSS Branches and Lowe’s stores nationwide, and online at Granite.com, Homedepot.com, and Lowes.com from September 2022 through March 2025. The casters were sold as part of baker scaffolding units priced between $280 and $1,600, and were also sold separately in four-packs for about $110. The casters were manufactured in China.

Hazard Information
The recalled casters can contain faulty spot welds that can cause them to break or fail. If a caster breaks or fails while the scaffolding is in use, the scaffolding can become unstable, creating a fall hazard for the user. The firm has received two reports of casters breaking or failing, and one report of a fall resulting in a bruising injury.

Consumer Action Required
Consumers should immediately stop using the recalled casters. Consumers must then contact Direct Scaffold Supply for instructions to receive free replacement caster wheels. The firm will provide a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer’s address.

Official Remedy
The official remedy is a free replacement of the recalled caster wheels. Consumers are instructed to stop using the product, contact the firm, return the recalled casters using the provided prepaid shipping label and packaging, and then receive new replacement casters at no charge.

Contact Information
Consumers may contact Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday. Consumers may also email the firm at bakercasters@realtimeresults.net. Additional information is available online at www.recallrtr.com/bakercasters or at www.dss.net by clicking on “Baker Caster Recall.”

Recall Timeline

  • **June 05, 2025** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products?

A: Check the model and serial number on your product against the official recall notice (#10304).

Q: What should I do if I own the recalled Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment