C2 Crank Cocking Aid for Crossbows Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record – Reclia Database

1. Recall Summary
This recall involves the Excalibur Crossbow C2 Crank, a cocking aid for crossbows. The recall was published on April 4, 2024, under Recall Number 24180. The product was manufactured by Excalibur Crossbow US LLC, of Canada. The recall was issued due to the C2 Crank’s cocking hooks breaking during use, which can cause flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders.

2. Affected Products
The recalled product is the Excalibur Crossbow C2 Crank, sold as a cocking aid for crossbows. The C2 Crank has two plastic cocking hooks attached to the string of the unit. The unit is black in color. The “Excalibur Crossbow” logo is printed on the front of the unit. The part number 2199 and the UPC number 626192021991 are located on the packaging. Approximately 15,000 units were sold in the United States, and an additional 3,920 units were sold in Canada. The products were sold at Bass Pro Shops, Cabela’s, and other stores nationwide, as well as online at excaliburcrossbow.com, ebay.com, and amazon.com from January 2008 through December 2021 for about $190.

3. Hazard Information
The hazard associated with this product is that the C2 Crank’s cocking hooks can break during use. When the hooks break, they become plastic projectiles that can fly and strike the user or bystanders. This poses impact injury and laceration hazards. Excalibur has received 538 reports of the C2 Crank cocking aid hooks breaking during use. These incidents resulted in plastic projectiles flying and hitting consumers. One consumer reportedly suffered a permanent eye injury as a result of this hazard.

4. Consumer Action Required
Consumers should immediately stop using the recalled C2 Crank. After stopping use, consumers must contact Excalibur Crossbow to receive instructions on how to obtain a free replacement rope and hooks. No other action is specified in the recall notice. Consumers should not attempt to repair the product themselves without first contacting the manufacturer for instructions.

5. Official Remedy
The official remedy for this recall is a replacement. Specifically, consumers who contact Excalibur Crossbow will receive instructions on receiving a free replacement rope and hooks for the C2 Crank. The recall notice does not specify a refund or any other remedy option. The remedy is limited to the replacement of the rope and hooks.

6. Contact Information
Consumers may contact Excalibur Crossbow for more information or to initiate the remedy process. The contact methods are as follows:
– Toll-free telephone: 888-689-1289, Monday through Thursday from 8 a.m. to 5 p.m. ET.
– Email: warranty@excaliburcrossbow.com
– Online: Visit www.excaliburcrossbow.com and click on “Recalls,” or go directly to https://excaliburcrossbow.com/c2-crank-recall/ for more information.

Additional Information
Not specified in the recall notice: The specific model number or type of crossbow for which the C2 Crank is intended. The recall notice does not list any importers or distributors. The recall is also posted on the Canadian recall system, as indicated by a related URL from recalls-rappels.canada.ca. No other countries or jurisdictions are mentioned in the source data.

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