VST gas-fired tankless water heaters Recall

Published by Reclia Safety Desk | July 15, 2026

Recall Information Record
Database Entry ID: 10436
Recall Number: 26026
Date of Record: 2025-10-16

1. Recall Summary
VESTA.DS, Inc., of Ontario, California, is recalling VST-brand gas-fired tankless water heaters. The recall was initiated on October 16, 2025. The recall involves approximately 36,700 units in the United States and an additional 3,500 units sold in Canada. The recall notice was published by the U.S. Consumer Product Safety Commission (CPSC).

2. Affected Products
The recalled products are VST-brand residential wall-mounted gas boilers, specifically Series VT, VR, and VR Plus. The model numbers included in the recall are: VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, and VTP-199. The boilers are metal, rectangular units. Identification features include “VST” printed in white on the control panel near the bottom, or “VESTA.DS.Inc.” printed in gray near the top of the panel. The model number is bolded on a white label located on the side of the boiler, near the top of the label. The units were manufactured in South Korea. They were sold in-store and online at Best Buy, Dick’s Sporting Goods, Nebraska Furniture, and ABT stores nationwide, as well as online at nordictrack.com and Amazon.com from November 2018 through April 2022 for approximately $1,700.

3. Hazard Information
The exhaust duct on the recalled water heaters can crack. This defect allows exhaust gases to escape inside the home. This poses a carbon monoxide (CO) poisoning hazard, which can result in death or serious injury. The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak. No injuries have been reported as of the date of the recall notice.

4. Consumer Action Required
Consumers should immediately stop using the recalled water heater. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms installed in their homes. Consumers should contact VESTA.DS to schedule an appointment for a certified technician to install the free repair.

5. Official Remedy
The official remedy is a free repair. VESTA.DS will arrange for a certified technician to install the repair at no cost to the consumer.

6. Contact Information
Consumers can contact VESTA.DS for more information and to schedule the repair:
– Toll-free phone: 888-505-5525
– Hours: 8:30 a.m. to 6 p.m. ET, Monday through Friday
– Email: condensingwaterheater@realtimeresults.net
– Websites:
– www.recallrtr.com/condensingwaterheater
– www.vestahws.com (click on “Recall” under the “Documents/Support” tab at the top of the page)

Frequently Asked Questions