BISSELL® Steam Shot™ Handheld Steam Cleaners Recall

Published by Reclia Safety Desk | July 19, 2026

Recall Information Record
Database: Consumer Safety Recall Information
Record ID: 10007
Date of Record: 2024-07-18

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1. Recall Summary

BISSELL Homecare Inc., of Grand Rapids, Michigan, is recalling more than 3 million units of its Steam Shot Handheld Steam Cleaners. The recall was published on July 18, 2024, under Recall Number 24309. The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC). The recall also affects approximately 355,000 units sold in Canada, as noted in a related recall notice from Health Canada.

2. Affected Products

The recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. The products are identified by the text “STEAM SHOT” or “POWER STEAMER” printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Available colors include green, pink, blue, orange, white, black, purple, and red.

The units were sold at Target, Walmart, and other department and home goods stores nationwide, as well as online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites. The products were sold from August 2008 through May 2024. The retail price was between $35 and $40 for a single unit, or $70 for a two-pack. The products were manufactured in China.

3. Hazard Information

According to the recall notice, the recalled steam cleaners can expel hot water or steam onto users while heating or during use. This condition poses a burn hazard. BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries. No other injury details are specified in the recall notice.

4. Consumer Action Required

Consumers should immediately stop using the recalled steam cleaners. Consumers are instructed to visit www.BISSELL.com/steamshotrecall to register for the recall. The website provides instructions on how to cut the cord of the steam cleaner and how to take and upload a photo of the steam cleaner showing the model number and the cut cord. This action is required to receive the remedy.

5. Official Remedy

Upon completing the registration and submitting the required photo, consumers will receive one of two options for each recalled steam cleaner:
– A $60 credit to be used towards a purchase on BISSELL.com, OR
– A $40 refund.

The recall notice does not specify a deadline for consumers to take action, nor does it specify whether the consumer chooses the credit or the refund at the time of registration.

6. Contact Information

Consumers may contact BISSELL for additional information using the following methods:
– Toll-free telephone: 855-417-7001
– Hours of operation: 9 a.m. to 9 p.m. ET Monday through Friday, and 9 a.m. to 8 p.m. ET on Saturday.
– Email: RecallNA@bissell.com
– Website: www.BISSELL.com/steamshotrecall or www.BISSELL.com (click on “Product Recalls” for more information).

Note: Information regarding the specific model numbers within the 39N7 and 2994 series, the exact number of units sold in the United States versus Canada, and the specific date of manufacture is not specified in the recall notice.

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