Published by Reclia Safety Desk | August 23, 2026
📌 Recall Notice
Product: Humane Charge Case Accessory for Ai Pin
Brand: Humane
Hazards: Fire Hazard, Battery Defect, Strangulation Hazard
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #10076 |
View original notice →
Recall Summary
| Product | Humane Charge Case Accessory for Ai Pin |
| Brand | Humane |
| Category | Electronics |
| Recall Number | 10076 |
| Hazard | Fire Hazard, Battery Defect, Strangulation Hazard |
| Units Affected | Not specified |
| Recall Date | October 31, 2024 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Summary
This recall involves the Humane Charge Case Accessory for the Humane Ai Pin. According to the recall notice published by the U.S. Consumer Product Safety Commission (CPSC) on October 31, 2024, the Charge Case Accessory is an accessory designed to charge the Humane Ai Pin, an AI-powered multi-modal wearable device. The accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome in color with the Humane logo in gray on the back of the case. Its dimensions are approximately 2 ¾ x 1 ½ x 2 ¼ inches. This recall applies only to the Humane Charge Case Accessory and does not include any other Humane products.
Affected Products
The recalled product is the Humane Charge Case Accessory for Ai Pin. Approximately 10,500 units are affected by this recall. The accessory was sold online at humane.com from November 2023 through May 2024. It was sold both with the Humane Ai Pin Complete System for between $700 and $800, and separately for about $150. The importer is Humane Inc., of San Francisco, California. The manufacturer country is China.
Hazard Information
The lithium battery contained in the recalled Charge Case Accessory can overheat, posing a fire hazard. The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported.
Consumer Action Required
Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane. Consumers should dispose of the product in accordance with any local and state laws, and should not place it in the trash. No other action is specified in the recall notice beyond contacting Humane and following the disposal instructions.
Official Remedy
Consumers who contact Humane will have the option to receive a full refund or a free replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory separately will receive a $149 refund. Consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months.
Contact Information
Consumers may contact Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday. They may also email Humane at recall@humane.com. Online, consumers can visit https://humane.com/ccrecall or go to https://humane.com/aipin and click “Charge Case Recall” at the bottom of the page.
Recall Timeline
- **October 31, 2024** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Humane Charge Case Accessory for Ai Pin?
A: Check the model and serial number on your product against the official recall notice (#10076).
Q: What should I do if I own the recalled Humane Charge Case Accessory for Ai Pin?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Humane Charge Case Accessory for Ai Pin?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.