Neve Strap Crampons and Accessory Kits Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: Neve Strap Crampons and Accessory Kits

Brand: Neve

Hazards: Fall Hazard, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9969 |
View original notice →

Recall Summary

Product Neve Strap Crampons and Accessory Kits
Brand Neve
Category Consumer Goods
Recall Number 9969
Hazard Fall Hazard, Entrapment Hazard
Units Affected Not specified
Recall Date June 13, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record: Black Diamond Equipment Neve Strap Crampons and Accessory Kits

1. Recall Summary
On June 13, 2024, Black Diamond Equipment, of Salt Lake City, Utah, initiated a recall of Neve Strap Crampons and Accessory Kits. The recall was issued in cooperation with the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24261. The recall involves approximately 350 units in the United States and an additional 28 units sold in Canada. The products were manufactured in Taiwan.

2. Affected Products
The recall includes the following products:
– Neve Strap Crampons, Style No. 400073, with date codes 01-2021, 05-2022, 07-2023, 01-2024, and SS1271. The date codes are located on the rubber heel strap pull-tab and on the underside of the toe piece under the anti-balling plate. The crampons are made of bright green aluminum plates with spikes that attach to boots for ice climbing. They feature a black plastic toe and heel bail with a black webbing strap that fastens around the ankle.
– Neve Strap Binding Accessory Kit, Style No. 400683.
– Neve Strap Heel Cup Screw & Nuts, Style No. 400687.
The accessory kits were sold separately as spare parts or accessories.

The recalled products were sold at Black Diamond stores, REI, and other stores nationwide, as well as online at blackdiamond.com, backcountry.com, and REI.com from January 2024 through May 2024 for approximately $180.

3. Hazard Information
The hazard identified in the recall notice is that the screws connecting the plastic heel cup to the aluminum heel unit of the crampon can loosen. This can allow the heel cup to detach from the crampon, posing a fall hazard to the user. The firm has received three reports of incidents in which the crampons became loose or the heel cup became detached by hikers. No injuries have been reported in connection with these incidents.

4. Consumer Action Required
Consumers should immediately stop using the recalled Neve Strap Crampons and accessory kits. The firm is contacting all known purchasers directly. Consumers should contact Black Diamond Equipment to receive a full refund. Consumers will be provided with a prepaid return label to mail the recalled products back to Black Diamond Equipment. After the products are returned, consumers will be issued a refund.

5. Official Remedy
The official remedy for this recall is a full refund. Consumers must return the recalled products to Black Diamond Equipment using a prepaid return label provided by the firm. Upon receipt of the returned items, Black Diamond Equipment will issue the refund.

6. Contact Information
Consumers may contact Black Diamond Equipment for additional information or to initiate the recall process:
– Toll-free telephone: 866-306-0865, available from 10 a.m. to 4 p.m. MT, Monday through Friday.
– Email: NeveStrapRecall@bdel.com
– Online: Visit https://www.blackdiamondequipment.com/en_US/content/neve-strap-recall/ or go to www.blackdiamondequipment.com and click on “Recalls” at the top of the page.

Additional Information
– The CPSC recall notice is available at: https://www.cpsc.gov/Recalls/2024/Black-Diamond-Equipment-Recalls-Neve-Strap-Crampons-and-Accessory-Kits-Due-to-Fall-Hazard
– A related recall notice from Health Canada is available at: https://recalls-rappels.canada.ca/en/alert-recall/neve-strap-crampons-recalled-due-fall-hazard

Note: No information regarding specific UPC codes, distributor details, or additional retailer names beyond those listed was provided in the source recall notice.

Recall Timeline

  • **June 13, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Neve Strap Crampons and Accessory Kits?

A: Check the model and serial number on your product against the official recall notice (#9969).

Q: What should I do if I own the recalled Neve Strap Crampons and Accessory Kits?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Neve Strap Crampons and Accessory Kits?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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