Published by Reclia Safety Desk | June 25, 2026
📌 Vehicle Recall Notice
Vehicle: 2024 AUDI Q4 SPORTBACK E-TRON
Open Recalls: 1
Hazards: Crash Risk, Electrical Failure
What to do: Contact an authorized dealer to schedule the recall repair.
🔗 View official NHTSA recall search →
Campaign Number(s):
25V125000
⚠️ Check your VIN at nhtsa.gov/recalls
to confirm if your specific vehicle is affected.
Recall Campaigns on File
| Campaign # | Date Reported | Component |
|---|---|---|
| 25V125000 | 28/02/2025 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
Here is the factual vehicle recall information record for the 2024 AUDI Q4 SPORTBACK E-TRON, based on the provided NHTSA data.
Reclia Consumer Safety Database – Recall Record
Recall ID: 25V125000
Date of Record: 28/02/2025
Manufacturer: Volkswagen Group of America, Inc.
Recall Summary
Volkswagen Group of America, Inc. (Volkswagen) has issued a safety recall for certain 2024-2025 Audi Q4 E-Tron SUV, Audi Q4 E-Tron Sportback, and 2024 Volkswagen ID.4 vehicles. This recall, identified by NHTSA Campaign Number 25V125000, addresses a critical defect in the vehicle’s electrical system. Specifically, the On-Board Charger (OCDC) may fail, leading to an inability to charge the 12-volt battery. If the 12-volt battery is not properly charged, the vehicle may experience a sudden loss of drive power while in operation. A loss of drive power significantly increases the risk of a crash. Owners are strongly advised to take immediate action to have the defect remedied at no cost.
Affected Vehicle
This recall specifically applies to the 2024 Audi Q4 Sportback E-Tron. The defect affects vehicles manufactured within a specific production window. While the exact production dates are not listed in this summary, the recall covers all 2024 model year Audi Q4 Sportback E-Tron vehicles that are equipped with the potentially defective On-Board Charger. Owners can verify if their specific vehicle is included in this recall by using their Vehicle Identification Number (VIN) on the NHTSA website or by contacting an authorized Audi dealer.
Important Note: This recall is not a “Park It” or “Park Outside” directive. The vehicle is not considered an immediate fire risk, and it is safe to park in a garage or near structures. However, because the defect can lead to a sudden loss of drive power, owners should exercise caution and schedule the repair as soon as possible.
Recalled Components
The primary component subject to this recall is the On-Board Charger (OCDC) . The OCDC is responsible for converting AC power from an external charging source into DC power to recharge the high-voltage traction battery. It also manages the charging of the vehicle’s 12-volt auxiliary battery, which powers critical systems such as the vehicle’s computer, lights, and safety systems.
The Defect: The OCDC may fail internally. When this occurs, it stops supplying power to the 12-volt battery. Over time, the 12-volt battery will discharge completely. When the 12-volt battery is depleted, the vehicle’s main electrical systems shut down. This can result in the vehicle being unable to start or, more critically, a loss of drive power while the vehicle is in motion. The driver may lose the ability to accelerate, and the vehicle may coast to a stop, creating a hazardous situation, especially in traffic.
The Remedy: The repair involves replacing the faulty On-Board Charger (OCDC) with a corrected unit. This repair is performed by an authorized Audi dealer and is provided free of charge to the vehicle owner. There is no over-the-air (OTA) software update available for this defect; a physical component replacement is required.
What Owners Should Do
1. Check Your VIN: The most important first step is to determine if your specific 2024 Audi Q4 Sportback E-Tron is included in this recall. You can do this by visiting the official NHTSA website (nhtsa.gov) and entering your 17-character Vehicle Identification Number (VIN). You can also check the Audi owner’s portal or contact an Audi dealer directly.
2. Schedule a Repair: If your vehicle is affected, contact your local authorized Audi dealer immediately to schedule an appointment for the OCDC replacement. The repair is free. Audi’s internal recall number for this campaign is 93FR.
3. Contact Audi Customer Service: If you have questions or need assistance locating a dealer, you can contact Audi customer service directly at 1-800-253-2834. You may also contact Volkswagen customer service at 1-800-893-5298 (Volkswagen’s internal recall number is 93CJ).
4. Contact NHTSA: If you believe the dealer or manufacturer is unable or unwilling to remedy the defect in a timely manner, you can file a complaint with the National Highway Traffic Safety Administration. Call the Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or visit nhtsa.gov.
5. **
- Total complaints: 5
- Involving crash: 0
- Involving fire: 0
- Injuries reported: 0
- Deaths reported: 0
Figures are self-reported to NHTSA by vehicle owners.
Frequently Asked Questions
Q: How do I know if my 2024 AUDI Q4 SPORTBACK E-TRON is affected?
A: Check your VIN against the campaign number(s) on this page, or look it up at nhtsa.gov/recalls.
Q: What should I do if my vehicle is recalled?
A: Contact an authorized dealer to schedule the recall repair using the campaign number.
Q: Will the recall repair cost me anything?
A: Recall repairs mandated under federal safety law are performed free of charge by authorized dealers.
Q: How many recalls affect the 2024 AUDI Q4 SPORTBACK E-TRON?
A: NHTSA currently lists 1 recall campaign(s) for this vehicle.
🔹 Brand: All AUDI recalls
🔹 Vehicle Type: Similar vehicles
🔹 Severity: Same risk level
🔹 Related Risks:
→ Crash Risk
→ Electrical Failure
Disclaimer: Information on this page is summarized from
official NHTSA recall notices. Reclia is a recall information database
and does not conduct vehicle testing, safety certification, or
independent investigations.
Consumers should refer to nhtsa.gov/recalls
for complete details and to confirm whether a specific VIN is affected.