Wireless earphones Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

Recall Information Record – Reclia Database

1. Recall Summary
The notifying country of Hungary has issued a recall for EZRA brand TWS wireless earphones, case number OR/00048/26. The recall was initiated following the identification of a safety defect related to the product’s battery management system. The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1. The recall notice was published on the EU Safety Gate system. The type of economic operator to whom the measures were ordered is the distributor. The measures include withdrawal of the product from the market and a ban on the marketing of the product and any accompanying measures, both effective from 13/03/2025.

2. Affected Products
– Product: Wireless earphones
– Brand: EZRA
– Name: TWS
– Type/Model Number: TWS05
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Hungary
– Description: White wireless earphones with charging cable.
– Category: Electrical appliances and equipment
– Level: Other risk levels

3. Hazard Information
The recall notice identifies the following hazard: The battery management system lacks a cell temperature monitoring device. As a result, the product can overheat and cause burns to the user. The risk type is classified as “Burns.” The product does not comply with the General Product Safety Regulation nor with the European standard EN 62368-1. No other hazards, such as fire or electric shock, are explicitly stated in the source data beyond the overheating and burn risk described.

4. Consumer Action Required
The recall notice does not provide specific instructions directed to consumers regarding what they should do with the product. The official measures ordered by the notifying authority are directed at the distributor. Consumers who have purchased this product should refer to the official EU Safety Gate alert (reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098619) for any updates or contact the distributor in Hungary for further guidance. No consumer-level action steps (e.g., stop using, return to store) are explicitly stated in the source data.

5. Official Remedy
The official remedy, as ordered by the notifying authority in Hungary, consists of two measures directed at the distributor:
– Measure 1: Withdrawal of the product from the market. Date of entry into force: 13/03/2025.
– Measure 2: Ban on the marketing of the product and any accompanying measures. Date of entry into force: 13/03/2025.
No specific remedy for consumers (such as refund, replacement, or repair) is stated in the recall notice.

6. Contact Information
– Case Number: OR/00048/26
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098619
– Notifying Country: Hungary
– Brand: EZRA
– Company Recall Code: Not specified in the recall notice.
– Distributor: Not specified by name in the recall notice. The measures were ordered to the distributor, but no contact details (address, phone, email) are provided in the source data.
– Pictures: Six images are available via the EU Safety Gate system at the following URLs:
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006770
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006771
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006772
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006773
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006774
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006775

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