Published by Reclia Safety Desk | July 22, 2026
📌 Recall Notice
Product: Werner 20′ and 24′ Multi-Max Pro Multi-Purpose Ladders
Brand: Werner
Hazards: Fall Hazard, Laceration Hazard
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #10381 |
View original notice →
Recall Summary
| Product | Werner 20′ and 24′ Multi-Max Pro Multi-Purpose Ladders |
| Brand | Werner |
| Category | Consumer Goods |
| Recall Number | 10381 |
| Hazard | Fall Hazard, Laceration Hazard |
| Units Affected | Not specified |
| Recall Date | August 14, 2025 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Information Record – Reclia Database
1. Recall Summary
On August 14, 2025, Werner Co., of Itasca, Illinois, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of approximately 122,250 Werner 20-foot and 24-foot Multi-Max Pro multi-purpose ladders. The recall was initiated due to a fall hazard associated with the ladders’ locking mechanism. The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries, and fractures to the wrist, leg, and ribs.
2. Affected Products
The recalled products are Werner 20-foot and 24-foot Multi-Max Pro multi-purpose ladders. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word “Werner” next to the words “MULTI MAX PRO,” along with the size and model number. The affected model numbers are ALMP-20IAA (20-foot) and ALMP-24IAA (24-foot). The ladders also have a long black rope in the back section. The product UPCs are 051751143171 (20-foot) and 051751143188 (24-foot). The ladders were manufactured in China. They were sold at Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024, with average prices between $200 and $281.
3. Hazard Information
The ladders’ locking mechanism can jam and not fully lock into place, posing a fall hazard. As of the recall date, Werner has received 18 reports of falls involving these ladders. Among those reports, 14 involved injuries, including bruising, lacerations, head injuries, and fractures to the wrist, leg, and ribs.
4. Consumer Action Required
Consumers should immediately stop using the recalled ladders. Consumers must register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. After disposal is complete, consumers should contact Werner to receive a full refund. The recall notice does not specify any alternative action such as a repair or replacement.
5. Official Remedy
The official remedy is a full refund in the form of a check. Consumers are required to dispose of the recalled ladder according to instructions provided after registration at the recall website. Once disposal is confirmed, Werner will issue the refund.
6. Contact Information
Consumers may contact Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday. Consumers may also email Werner at ladder@realtimeresults.net. Additional information is available online at http://www.wernerco.com/recalls or by visiting www.wernerco.com and clicking on “Recalls” at the bottom of the page.

Recall Timeline
- **August 14, 2025** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Werner 20′ and 24′ Multi-Max Pro Multi-Purpose Ladders?
A: Check the model and serial number on your product against the official recall notice (#10381).
Q: What should I do if I own the recalled Werner 20′ and 24′ Multi-Max Pro Multi-Purpose Ladders?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Werner 20′ and 24′ Multi-Max Pro Multi-Purpose Ladders?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.