TRUBLUE iQ Auto Belay Devices Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: TRUBLUE iQ Auto Belay Devices

Brand: Head Rush Technologies, of Louisville, Colorado

Hazards: Fall Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9983 |
View original notice →

Recall Summary

Product TRUBLUE iQ Auto Belay Devices
Brand Head Rush Technologies, of Louisville, Colorado
Category Consumer Goods
Recall Number 9983
Hazard Fall Hazard
Units Affected Not specified
Recall Date June 20, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

1. Recall Summary
On June 20, 2024, Head Rush Technologies, of Louisville, Colorado, initiated a voluntary recall of TRUBLUE iQ Auto Belay Devices. The recall was published by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24277. The recall involves approximately 2,200 units in the United States and an additional 254 units sold in Canada. The devices are used in climbing environments to enable climbers to descend safely.

2. Affected Products
The recalled products are TRUBLUE iQ Auto Belay Devices. The standard TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE iQ+ model has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag.

The recall includes devices with serial numbers within the following ranges, printed on the device’s handle and on the bottom of the device:

– TRUBLUE iQ LT (12.5m): Serial numbers iQ0014492 through iQ0036407. Mounting height: less than 9m (29.5ft).
– TRUBLUE iQ XL (20m): Serial numbers iQXL01283 through iQXL02678. Mounting height: less than 17.5m (57.4ft).
– TRUBLUE iQ+ LT (12.5m): Serial numbers iQP00110 through iQP00161. Mounting height: less than 9m (29.5ft).
– TRUBLUE iQ+ LT (12.5m): Serial numbers iQP000164 through iQP000356. Mounting height: less than 9m (29.5ft).
– TRUBLUE iQ+ XL (20m): Serial numbers iQXLP0104 through iQXLP0182. Mounting height: less than 17.5m (57.4ft).

The devices were sold online at www.headrushtech.com from November 2022 through February 2024 for between $2,800 and $4,600. The manufacturer is Head Rush Technologies, and the devices were manufactured in the United States.

3. Hazard Information
According to the recall notice, the recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death. The firm has received 31 reports of incidents involving impaired retraction, including one consumer fall. No injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled auto belay devices. They should contact Head Rush Technologies to arrange for a free inspection and repair. No other consumer actions are specified in the recall notice.

5. Official Remedy
The official remedy offered by Head Rush Technologies is a free inspection and repair of the recalled auto belay devices. No refund or replacement is specified in the recall notice.

6. Contact Information
Consumers may contact Head Rush Technologies for more information by:
– Calling collect at 720-565-6885 from 8:30 a.m. to 5 p.m. MT Monday through Friday.
– Emailing info@headrushtech.com.
– Visiting the recall information page at https://info.headrushtech.com/hubfs/Product_Recalls/2024_TRUBLUEiQ_Voluntary_Recall.pdf.
– Visiting www.headrushtech.com and clicking on the “2024 TruBlue iQ Voluntary Recall” banner.

Not specified in the recall notice: Any information regarding refunds, replacements, or alternative remedies beyond the free inspection and repair.

Recall Timeline

  • **June 20, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled TRUBLUE iQ Auto Belay Devices?

A: Check the model and serial number on your product against the official recall notice (#9983).

Q: What should I do if I own the recalled TRUBLUE iQ Auto Belay Devices?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled TRUBLUE iQ Auto Belay Devices?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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