Tideway High-Speed Hair Dryers Recall

by

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Tideway High-Speed Hair Dryers

Brand: Tideway

Hazards: Fall Hazard, Electric Shock Hazard, Strangulation Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9995 |
View original notice →

Recall Summary

Product Tideway High-Speed Hair Dryers
Brand Tideway
Category Consumer Goods
Recall Number 9995
Hazard Fall Hazard, Electric Shock Hazard, Strangulation Hazard, Laceration Hazard
Units Affected Not specified
Recall Date July 03, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

1. Recall Summary
On July 3, 2024, Focusee LTD, of Los Angeles, California, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of approximately 27,400 Tideway High-Speed Hair Dryers. The recall was initiated because the hair dryers lack an immersion protection device, which poses an electrocution or shock hazard to consumers if the device falls into water while plugged in. The CPSC has determined that hair dryers not equipped with this integral immersion protection present a substantial product hazard. No injuries have been reported in connection with this recall.

2. Affected Products
The recall involves Tideway High-Speed Hair Dryers, model PRO M01, with two speed adjustments. The hair dryers are sold with a nozzle and are white in color with gold on the bottom of the handle. The word “Tideway” is printed on the front of the handle. The hair dryers feature an LED ring that corresponds to different temperature settings: red for hot air, orange for warm air, blue for cold air, and green for hot and cold cycles. The products were manufactured in China. The recalled units were sold online at TikTokShop.com, Shopify.com, and other websites from November 2023 through March 2024 for approximately $170.

3. Hazard Information
The hazard identified in the recall notice is that the handheld hair dryers lack an immersion protection device. This means that if the hair dryer falls into water while it is plugged in, it poses an electrocution or shock hazard to consumers. The CPSC has stated that hair dryers not equipped with this integral immersion protection present a substantial product hazard. No injuries or incidents have been reported as of the recall date.

4. Consumer Action Required
Consumers who own a recalled Tideway High-Speed Hair Dryer PRO M01 should immediately unplug the device and stop using it. Consumers are instructed to destroy the recalled hair dryer by unplugging it, cutting the cord, and disposing of the unit in accordance with local and state recycling laws. After destroying the hair dryer, consumers must send an image of the destroyed unit to either info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer that is equipped with an immersion protection device.

5. Official Remedy
The official remedy offered by Focusee LTD is a free replacement hair dryer that includes an immersion protection device. Consumers must follow the destruction and photo submission process described above to receive the replacement. The remedy option listed in the recall notice is a refund, but the specific instructions provided state that a replacement unit will be sent. Consumers should contact Tideway Shop for further details on the remedy process.

6. Contact Information
Consumers may contact Tideway Shop by calling collect at 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday, or from 8 a.m. to 6 p.m. CT Saturday and Sunday. Alternatively, consumers can email info@tideway.shop or tidewayshopify@gmail.com. Additional information is available online at https://tideway.shop/ by clicking on “Recall,” or directly at https://tideway.shop/recall. The recall number is 24290, and the recall was last published on July 3, 2024.

Recall Timeline

  • **July 03, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Tideway High-Speed Hair Dryers?

A: Check the model and serial number on your product against the official recall notice (#9995).

Q: What should I do if I own the recalled Tideway High-Speed Hair Dryers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Tideway High-Speed Hair Dryers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment