Tideway High-Speed Hair Dryers Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: Tideway High-Speed Hair Dryers

Brand: Tideway

Hazards: Fall Hazard, Electric Shock Hazard, Strangulation Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9995 |
View original notice →

Recall Summary

Product Tideway High-Speed Hair Dryers
Brand Tideway
Category Consumer Goods
Recall Number 9995
Hazard Fall Hazard, Electric Shock Hazard, Strangulation Hazard, Laceration Hazard
Units Affected Not specified
Recall Date July 03, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record – Reclia Database

1. Recall Summary
On July 3, 2024, Focusee LTD, of Los Angeles, California, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a recall of Tideway High-Speed Hair Dryers. The recall was published under CPSC Recall Number 24290. The recall involves approximately 27,400 units sold in the United States. The hair dryers were manufactured in China.

2. Affected Products
The recalled product is the Tideway High-Speed Hair Dryer, model PRO M01. The hair dryers have two speed adjustments and come with a nozzle. They were sold in white with gold on the bottom of the handle. The word “Tideway” is printed on the front of the handle. The hair dryers feature an LED ring that corresponds to different temperature settings: red for hot air, orange for warm air, blue for cold air, and green for hot and cold cycles. The model number M01 is printed on the product label. The hair dryers were sold online at TikTokShop.com, Shopify.com, and other websites from November 2023 through March 2024 for about $170.

3. Hazard Information
The recalled hair dryers lack an immersion protection device. According to the CPSC, hair dryers not equipped with this integral immersion protection present a substantial product hazard. If the hair dryer falls into water while it is plugged in, it poses an electrocution or shock hazard to consumers. As of the date of the recall notice, no injuries have been reported.

4. Consumer Action Required
Consumers should immediately unplug and stop using the recalled hair dryers. Consumers must then destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord, and disposing of them in accordance with local and state recycling laws. After destroying the unit, consumers must send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer that includes an immersion protection device.

5. Official Remedy
The official remedy offered by Focusee LTD is a free replacement hair dryer equipped with an immersion protection device. The remedy option listed in the recall notice is a refund, but the specific instructions provided to consumers state that a replacement unit will be sent after the consumer submits a photo of the destroyed hair dryer. Consumers are not instructed to return the recalled product to the retailer or manufacturer; instead, they are directed to destroy it at home.

6. Contact Information
Consumers may contact Tideway Shop by telephone at 209-267-4999 (collect calls accepted). The phone line is available from 8 a.m. to 7 p.m. CT Monday through Friday, and from 8 a.m. to 6 p.m. CT Saturday and Sunday. Consumers may also email the company at info@tideway.shop or tidewayshopify@gmail.com. Additional information is available online at https://tideway.shop/ by clicking on “Recall,” or directly at https://tideway.shop/recall. The full recall notice is published on the CPSC website at https://www.cpsc.gov/Recalls/2024/Focusee-Recalls-Tideway-Hair-Dryers-Due-to-Electrocution-or-Shock-Hazard.

Recall Timeline

  • **July 03, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Tideway High-Speed Hair Dryers?

A: Check the model and serial number on your product against the official recall notice (#9995).

Q: What should I do if I own the recalled Tideway High-Speed Hair Dryers?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Tideway High-Speed Hair Dryers?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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