Telescopic ladder Recall – EU Safety Gate

Published by Reclia Safety Desk | July 22, 2026

Recall Information Record – EU Safety Gate Database

1. Recall Summary
This recall notice, case number SR/01240/26, was issued by the United Kingdom in respect of Northern Ireland and published on the EU Safety Gate system. The recall concerns a telescopic ladder sold under the brand HBTower. The product was found to present a risk of injuries due to structural instability and failure to meet regulatory requirements. The recall action was ordered against the importer, and the product was rejected at the border. The date of entry into force for the measure is 09/03/2026.

2. Affected Products
– Product: Telescopic ladder
– Brand: HBTower
– Name/Model: 2.6M (model number ZL0109)
– Barcode: 921259522424
– Category: Hand tools
– Type: Consumer product
– Country of Origin: People’s Republic of China
– Notifying Country: United Kingdom in respect of Northern Ireland
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information
The following hazard information is explicitly stated in the EU Safety Gate data:
– Risk Type: Injuries
– Danger Description: The product may not hold the claimed weight without bending or collapsing. If the user uses the ladder extended to full length, it may become unstable or collapse, causing the user to fall and suffer injuries.
– Regulatory Non-Compliance: The product does not comply with the General Product Safety Regulation.
– Risk Level: Serious risk (as classified by the notifying authority).

4. Consumer Action Required
The recall notice does not provide specific instructions for consumers who have already purchased the product. The measure ordered by the authorities was directed at the importer and consisted of an import rejection at the border. Consumers who possess this product should refer to the official recall notice or contact the relevant authorities for further guidance. No consumer-level action (such as returning the product or contacting the manufacturer) is explicitly described in the source data.

5. Official Remedy
The official remedy ordered by the notifying country is as follows:
– Type of economic operator to whom the measure(s) were ordered: Importer
– Category of measure(s): Import rejected at border
– Date of entry into force: 09/03/2026
No further remedy (such as refund, replacement, or repair) is specified in the recall notice for consumers who may have already purchased the ladder.

6. Contact Information
– Case Number: SR/01240/26
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098637
– Notifying Country: United Kingdom in respect of Northern Ireland
– Product Images: Available at the following URLs (as provided in the source data):
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006132
– https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11006133
– Consumer Contact: Not specified in the recall notice. Consumers seeking additional information should contact the relevant consumer safety authority in their country or the notifying country’s market surveillance authority.

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