Switchback and Trigger Action travel mugs Recall

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Published by Reclia Safety Desk | July 16, 2026

📌 Recall Notice

Product: Switchback and Trigger Action travel mugs

Brand: Switchback

Hazards: Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10107 |
View original notice →

Recall Summary

Product Switchback and Trigger Action travel mugs
Brand Switchback
Category Consumer Goods
Recall Number 10107
Hazard Burn Hazard
Units Affected Not specified
Recall Date December 12, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 10107
Recall Number: 25063
Date Published: 2024-12-12

1. Recall Summary
This recall involves approximately 2.6 million units of Stanley Switchback and Trigger Action stainless steel travel mugs sold in the United States. The recall was initiated by PMI WW Brands LLC, dba Stanley 1913, of Seattle, Washington. The mugs were manufactured in China and sold at retail locations nationwide and online, including Amazon.com, Walmart, Dick’s Sporting Goods, Target, and other stores, from June 2016 through December 2024. The retail price for the mugs ranged between $20 and $50, depending on the model.

2. Affected Products
The recalled products are Stanley Switchback and Trigger Action double-walled stainless steel travel mugs. The mugs were sold in a variety of colors including white, black, and green, and in three sizes: 12 oz., 16 oz., and 20 oz. Each mug features a polypropylene lid. The Stanley logo is printed on the front and bottom of the mug. Consumers can identify recalled units by locating the product identification number printed on the bottom of the mug. The specific product identification numbers for each model and size are as follows:
– Switchback, 12 ounces: 20-01437
– Switchback, 16 ounces: 20-01436, 20-02211
– Trigger Action, 12 ounces: 20-02033, 20-02779, 20-02825
– Trigger Action, 16 ounces: 20-02030, 20-02745, 20-02957
– Trigger Action, 20 ounces: 20-02034, 20-02746

3. Hazard Information
The hazard associated with these travel mugs is that the lid threads can shrink when exposed to heat and torque. This condition can cause the lid to detach during use, posing a burn hazard to the user. According to the recall notice, Stanley has received 91 reports worldwide, including 16 reports in the United States, of the recalled travel mugs’ lids detaching during use. These incidents have resulted in 38 burn injuries worldwide, including two burn injuries in the United States. Additionally, 11 consumers worldwide required medical attention as a result of these incidents.

4. Consumer Action Required
Consumers who own a recalled Stanley Switchback or Trigger Action travel mug are instructed to immediately stop using the product. Consumers should contact Stanley to receive a free replacement lid, including shipping. No other action, such as returning the mug, is specified in the recall notice. Consumers should not continue using the mug with the original lid.

5. Official Remedy
The official remedy offered by Stanley is a free replacement lid for the recalled travel mug. The replacement lid will be provided at no cost to the consumer, and shipping is included. The recall notice does not specify a refund or replacement of the entire mug unit.

6. Contact Information
Consumers seeking more information or to submit a recall claim can contact Stanley toll-free at 866-792-5445. The phone line is available from 8 a.m. to 5 p.m. ET, Monday through Friday. Consumers may also visit the dedicated recall website at www.Stanley1913TMrecall.expertinquiry.com. Alternatively, consumers can visit www.stanley1913.com and click on the corresponding link to submit a recall claim or obtain more information.

Recall Timeline

  • **December 12, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Switchback and Trigger Action travel mugs?

A: Check the model and serial number on your product against the official recall notice (#10107).

Q: What should I do if I own the recalled Switchback and Trigger Action travel mugs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Switchback and Trigger Action travel mugs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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