Switchback and Trigger Action travel mugs Recall

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Published by Reclia Safety Desk | July 23, 2026

📌 Recall Notice

Product: Switchback and Trigger Action travel mugs

Brand: Switchback

Hazards: Burn Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10107 |
View original notice →

Recall Summary

Product Switchback and Trigger Action travel mugs
Brand Switchback
Category Consumer Goods
Recall Number 10107
Hazard Burn Hazard
Units Affected Not specified
Recall Date December 12, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database: Consumer Safety Database
Record Type: Factual Recall Notice
Source: CPSC Recall Notice

25063

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1. Recall Summary
On December 12, 2024, Stanley (PMI WW Brands LLC, dba Stanley 1913) initiated a recall of approximately 2.6 million Switchback and Trigger Action stainless steel travel mugs sold in the United States. The recall was issued due to a burn hazard associated with the product’s lid. The recall notice states that Stanley has received 91 reports worldwide, including 16 in the United States, of the recalled travel mugs’ lids detaching during use. These incidents resulted in 38 burn injuries worldwide, including two burn injuries in the United States, with 11 consumers worldwide requiring medical attention.

2. Affected Products
The recall involves all Stanley Switchback and Trigger Action stainless steel travel mugs sold in the United States. The recalled double-walled mugs were sold in a variety of colors including white, black, and green, in 12 oz., 16 oz., and 20 oz. sizes with a polypropylene lid. The Stanley logo appears on the front and bottom of the mug. The recalled mugs have one of the following product identification numbers printed on the bottom of the mug:

– Switchback: 12 ounces (20-01437); 16 ounces (20-01436, 20-02211)
– Trigger Action: 12 ounces (20-02033, 20-02779, 20-02825); 16 ounces (20-02030, 20-02745, 20-02957); 20 ounces (20-02034, 20-02746)

The mugs were sold at Amazon.com, Walmart, Dick’s Sporting Goods, Target, and other stores nationwide and online from June 2016 through December 2024 for between $20 and $50, depending on the model. The mugs were manufactured in China.

3. Hazard Information
The hazard identified in the recall notice is that the mug’s lid threads can shrink when exposed to heat and torque, causing the lid to detach during use. This detachment poses a burn hazard to the user. The recall notice explicitly states that Stanley has received 91 reports worldwide, including 16 in the United States, of the recalled travel mugs’ lids detaching during use. These incidents resulted in 38 burn injuries worldwide, including two burn injuries in the United States, with 11 consumers worldwide requiring medical attention.

4. Consumer Action Required
Consumers should immediately stop using the recalled travel mugs. Consumers must contact Stanley to submit a recall claim or obtain more information. The recall notice provides the following instructions: consumers should visit www.Stanley1913TMrecall.expertinquiry.com or visit www.stanley1913.com and click on the corresponding link to submit a recall claim or obtain more information.

5. Official Remedy
The official remedy for this recall is a free replacement lid, including shipping. Consumers who contact Stanley will receive a replacement lid at no cost. The remedy option listed in the recall notice is “Replace.”

6. Contact Information
Consumers may contact Stanley toll-free at 866-792-5445 from 8 a.m. to 5 p.m. ET Monday through Friday. Consumers may also visit www.Stanley1913TMrecall.expertinquiry.com or visit www.stanley1913.com and click on the corresponding link to submit a recall claim or obtain more information.

Additional Information:
– Recall Number: 25063
– Recall Date: December 12, 2024
– Last Publish Date: December 12, 2024
– Importer: PMI WW Brands LLC, dba Stanley 1913, of Seattle, Washington
– Manufacturer Country: China
– Retailers: Amazon.com, Walmart, Dick’s Sporting Goods, Target, and other stores nationwide and online
– Sale Period: June 2016 through December 2024
– Price Range: $20 to $50, depending on the model
– Number of Units Recalled: About 2.6 million

Recall Timeline

  • **December 12, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Switchback and Trigger Action travel mugs?

A: Check the model and serial number on your product against the official recall notice (#10107).

Q: What should I do if I own the recalled Switchback and Trigger Action travel mugs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Switchback and Trigger Action travel mugs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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