Surveillance camera Recall – EU Safety Gate

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Published by Reclia Safety Desk | July 21, 2026

📌 EU Safety Gate Recall Notice

Product: Surveillance camera

Brand: Surveillance

Country: Ireland

Hazards: Chemical Risk, Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01471/26 |
View original notice →

Recall Summary

Product Surveillance camera
Brand Surveillance
Country Ireland
Case Number SR/01471/26
Hazard Chemical Risk, Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

RECALL INFORMATION RECORD
Database: EU Safety Gate
Record ID: SR/01471/26
Date of Entry: Based on measure effective 22/01/2026

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1. Recall Summary

The notifying country, Ireland, has reported a recall for a product identified as an IP Camera (Surveillance camera). The recall notice indicates that the product contains excessive concentrations of lead and bis(2-ethylhexyl) phthalate (DEHP) in its solders. These substances exceed the maximum limits set by the Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2 Directive). The product does not comply with the requirements of this directive. The risk type is classified as “Environment,” with the danger description noting that lead poses a risk to the environment, while DEHP poses a risk to both human health and the environment.

2. Affected Products

– Product Category: Communication and media equipment
– Product Type: Surveillance camera
– Product Name: IP Camera
– Brand: Not specified in the recall notice.
– Model / Type Number: K102
– Batch Number: 202507250702-3D
– Barcode: Not specified in the recall notice.
– Description: White and black intelligent home camera. The product was sold online, in particular via the Shein platform.
– Country of Origin: People’s Republic of China
– Notifying Country: Ireland
– Production Dates: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.

3. Hazard Information

The following hazards are explicitly stated in the EU Safety Gate data:

– Chemical Hazard (Lead): The solders in the product have an excessive concentration of lead, measured at up to 51% by weight. Lead poses a risk to the environment.
– Chemical Hazard (DEHP): The product has an excessive concentration of bis(2-ethylhexyl) phthalate (DEHP), measured at up to 20% by weight. DEHP poses a risk to human health and the environment.
– Non-Compliance: The product does not comply with the requirements of the Directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2 Directive).

Note: The source data lists “Electric Shock Hazard” in the structured hazard field, but the detailed danger description in the recall notice does not mention electric shock. The primary documented risks are chemical in nature (lead and DEHP).

4. Consumer Action Required

The recall notice specifies that the measure taken is a withdrawal of the product from the market. The specific action required from consumers is not detailed in the source data beyond the measure taken by the economic operator. Consumers who have purchased this product should stop using it immediately and follow the instructions provided by the retailer or the seller (Shein) regarding the return or disposal of the product.

5. Official Remedy

– Type of Measure: Withdrawal of the product from the market.
– Type of Economic Operator Taking Measure: Retailer.
– Date of Entry into Force of Measure: 22/01/2026.
– Remedy for Consumers: Not specified in the recall notice. The notice does not explicitly state whether a refund, replacement, or other remedy is offered to consumers. Consumers are advised to contact the retailer (Shein) for specific instructions on how to proceed.

6. Contact Information

– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10098519
– Case Number: SR/01471/26
– Notifying Country: Ireland
– Retailer / Online Platform: The product was sold online, in particular via Shein. No specific contact details for the retailer or manufacturer are provided in the recall notice.
– Manufacturer: Not specified in the recall notice. Country of origin is the People’s Republic of China.

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Disclaimer: This record is a factual transcription of data provided by the EU Safety Gate system. No independent testing, verification, or analysis has been performed by Reclia. All information is derived from the official recall notice (Case Number: SR/01471/26).

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Surveillance camera?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01471/26).

Q: What should I do if I own the recalled Surveillance camera?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Surveillance camera?

A: Contact the manufacturer or retailer using the information in the recall notice.

Q: What are the health risks from this chemical hazard?

A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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