South Shore Cribs Recall

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Published by Reclia Safety Desk | July 16, 2026

📌 Recall Notice

Product: South Shore Cribs

Brand: South

Hazards: Non-Compliance, Entrapment Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #10098 |
View original notice →

Recall Summary

Product South Shore Cribs
Brand South
Category Toys Children
Recall Number 10098
Hazard Non-Compliance, Entrapment Hazard
Units Affected Not specified
Recall Date November 21, 2024
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 10098
Recall Number: 25054
Recall Date: November 21, 2024

1. Recall Summary
This recall involves South Shore brand Balka and Olena cribs. The cribs were sold in white and natural wood colors. The products are made of wood and measure approximately 37 inches high, 54 inches long, and 30 inches deep. The model number is printed on an adhesive label located on one end of the crib. The recall was initiated due to a violation of the federal regulation for full-sized cribs. The importer is South Shore Industries LTD, of Canada. The cribs were manufactured in Malaysia.

2. Affected Products
The following model numbers and color descriptions are included in this recall:

– Model 13825: Balka Baby Crib with Adjustable Height, Pure White
– Model 13824: Balka Baby Crib with Adjustable Height, Pure White and Natural Wood
– Model 12937: Balka Baby Crib with Adjustable Height, Pure White and Natural Wood
– Model 12938: Balka Baby Crib with Adjustable Height, Pure White
– Model 14408: Olena Baby Crib with Adjustable Height, Pure White

The products were sold at Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, and other websites. The cribs were sold from July 2020 through February 2024. The retail price was approximately $415 to $475. The number of units affected is about 1,200.

3. Hazard Information
The hazard identified in the recall notice is that the spacing between some of the crib’s slats is wider than allowed under the federal safety standard. This condition poses an entrapment hazard to children. As of the date of the recall notice, no injuries have been reported.

4. Consumer Action Required
Consumers should immediately stop using the recalled cribs. Consumers must contact South Shore for information on how to disassemble the product. To receive a full refund, consumers are instructed to take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com, and Walmart.com are contacting all known purchasers directly.

5. Official Remedy
The official remedy for this recall is a full refund. The refund is issued after the consumer provides a photo of the disassembled crib in an outdoor waste container.

6. Contact Information
Consumers may contact South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday. Consumers may also email the company at service@southshorefurniture.com. Additional information is available online at www.southshorefurniture.com/us-en/recall or by visiting www.southshorefurniture.com/us-en and clicking “Recall information” at the top of the page.

Recall Timeline

  • **November 21, 2024** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled South Shore Cribs?

A: Check the model and serial number on your product against the official recall notice (#10098).

Q: What should I do if I own the recalled South Shore Cribs?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled South Shore Cribs?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




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