Published by Reclia Safety Desk | July 14, 2026
📌 EU Safety Gate Recall Notice
Product: Soft toy
Brand: Soft
Country: France
Hazards: Chemical Risk, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01540/26 |
View original notice →
Recall Summary
| Product | Soft toy |
| Brand | Soft |
| Country | France |
| Case Number | SR/01540/26 |
| Hazard | Chemical Risk, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
RECALL INFORMATION RECORD
Database: EU Safety Gate
Record ID: SR/01540/26
Date of Entry: Based on notification from France
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1. Recall Summary
A voluntary recall has been issued for a soft toy product sold online. The recall was notified by France on 21 January 2026. The product is a soft toy in the shape of a chicken, available in red, blue, yellow, and green colors. The product was sold online, specifically via the TEMU marketplace (unique identifier: 601103044348341). The recall is due to a chemical risk identified in the textile label of the product.
2. Affected Products
– Product Name: Peluche de poulet douce (Soft chicken plush toy)
– Brand: Not specified in the recall notice.
– Model/Type Number: AF004
– Batch Number: 54108726575
– Barcode: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: France
– Production Dates: Not specified in the recall notice.
– Distribution: The product was sold online, in particular via the TEMU marketplace (unique identifier: 601103044348341).
3. Hazard Information
The recall notice identifies the following hazard:
– Risk Type: Chemical
– Danger: The textile label on the product contains chromium VI at a measured value of 0.13 mg/kg. Chromium (VI) is classified as a sensitising substance. It can trigger allergic reactions and can cause cancer.
– Non-Compliance: The product does not comply with the requirements of the Toy Safety Directive nor with the European Standard EN 71-3.
– Risk Level: Serious risk (as classified by the notifying authority).
4. Consumer Action Required
The recall notice specifies the following actions:
– Warning consumers of the risks: The economic operator has taken a measure to warn consumers of the risks associated with this product. The date of entry into force for this measure is 21 January 2026.
– Removal of product listing: The online marketplace has taken a measure to remove the product listing. The date of entry into force for this measure is listed as “Unknown.”
Consumers who have purchased this product should follow the instructions provided by the seller or the online marketplace. Specific instructions for consumers regarding return, disposal, or contact are not detailed in the recall notice beyond the warning of risks.
5. Official Remedy
The official measures taken by the economic operator are:
– Warning consumers of the risks: The economic operator (the company responsible for placing the product on the market) has notified consumers about the chemical risk.
– Removal of this product listing by the online marketplace: The online marketplace (TEMU) has removed the product listing to prevent further sales.
The recall notice does not specify a remedy such as a refund, replacement, or repair for consumers who have already purchased the product.
6. Contact Information
– Case Number: SR/01540/26
– Reference Link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099052
– Notifying Country: France
– Company Recall Code: Not specified in the recall notice.
– Brand: Not specified in the recall notice.
– Online Marketplace: TEMU (unique identifier: 601103044348341)
Consumers seeking further information should refer to the official EU Safety Gate alert page using the reference link above, or contact the French notifying authority. No direct consumer contact phone number or email address is provided in the recall notice.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Soft toy?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01540/26).
Q: What should I do if I own the recalled Soft toy?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Soft toy?
A: Contact the manufacturer or retailer using the information in the recall notice.
Q: What are the health risks from this chemical hazard?
A: The recall notice identifies specific chemicals of concern. Contact a healthcare provider if you have health concerns.
Related EU Recalls (Click to expand)
Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.