Published by Reclia Safety Desk | July 03, 2026
📌 EU Safety Gate Recall Notice
Product: Soft toy
Brand: Soft
Country: France
Hazards: Choking Hazard, Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #OR/00084/26 |
View original notice →
Recall Summary
| Product | Soft toy |
| Brand | Soft |
| Country | France |
| Case Number | OR/00084/26 |
| Hazard | Choking Hazard, Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Here is the factual recall information record based on the provided EU Safety Gate data.
Recall Information Record: Reclia Database
Case Number: OR/00084/26
Date of Record: Based on measure entry into force 16/11/2025
1. Recall Summary
A recall and market removal has been issued for a soft toy product sold in France. The product, a brown capybara-shaped plush toy, has been found to pose a choking risk to young children due to a manufacturing defect. The official measure, effective from 16 November 2025, involves the removal of the product listing by the online marketplace. The product originates from the People’s Republic of China.
2. Affected Products
– Product Category: Toys
– Product Name: Peluche capybara
– Type/Model Number: X0022GTCVV
– Batch Number: C1
– Description: A brown soft toy in the shape of a capybara, featuring a green tortoise-shaped rucksack.
– Brand: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: France
– Production Dates: Not specified in the recall notice.
3. Hazard Information
– Risk Type: Choking
– Level: Other risk levels
– Danger Description: The fibrous stuffing material of the toy is easily accessible due to the weakness of the seams. A small child may put the filling material in the mouth and choke.
– Non-Compliance: The product does not comply with the requirements of the Toy Safety Directive nor with the European standard EN 71-1.
4. Consumer Action Required
The recall notice specifies that the measure taken is the removal of the product listing by the online marketplace. Consumers who have purchased this product should stop using it immediately. The notice does not provide specific instructions for consumers to return the product directly to a physical store or manufacturer. Consumers are advised to check the product listing on the online marketplace where it was purchased for further instructions or to contact the seller directly regarding the removal of the listing.
5. Official Remedy
– Type of Measure: Removal of this product listing by the online marketplace.
– Category of Measure: Other
– Type of Economic Operator Taking Notified Measure: Other
– Details: The official remedy, effective from 16 November 2025, is the removal of the product listing from the online marketplace. This measure prevents further sales of the product. The recall notice does not specify a refund, replacement, or repair remedy for consumers who have already purchased the product.
6. Contact Information
– Case Number: OR/00084/26
– Reference Link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099362
– Notifying Country: France
– Company Recall Code: Not specified in the recall notice.
– URL for Recall: Not specified in the recall notice.
– Contact for the economic operator taking the measure: Not specified in the recall notice.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Soft toy?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #OR/00084/26).
Q: What should I do if I own the recalled Soft toy?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Soft toy?
A: Contact the manufacturer or retailer using the information in the recall notice.
Q: What if my child has already used this product?
A: Check for any signs of injury. Monitor closely and contact a healthcare provider if concerned.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.