Sky Wheels Recall

by

Published by Reclia Safety Desk | July 19, 2026

📌 Recall Notice

Product: Sky Wheels

Brand: Soft Play LLC, of Huntersville, North Carolina

Hazards: Fall Hazard, Laceration Hazard

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

Official US CPSC Recall Notice
Recall #9674 |
View original notice →

Recall Summary

Product Sky Wheels
Brand Soft Play LLC, of Huntersville, North Carolina
Category Toys Children
Recall Number 9674
Hazard Fall Hazard, Laceration Hazard
Units Affected Not specified
Recall Date July 27, 2023
Remedy Contact manufacturer
Country 🇺🇸 United States

Recall Information Record
Database Entry ID: 9674
Recall Number: 23776
Date Posted: 2023-07-27

—

1. Recall Summary

Soft Play LLC, of Huntersville, North Carolina, is recalling Sky Wheels. This recall involves an individual active play component manufactured for and sold to businesses. The Sky Wheel can be incorporated into a larger indoor soft-contained play system. The component consists of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft, which is supported from an overhead bar within the play system framing structure. The recall was initiated due to reports of the product detaching from the play set rail. The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set, including three reported injuries involving lacerations to the scalp.

2. Affected Products

The recalled product is the Sky Wheel. The number of units affected is approximately 3,500. The Sky Wheels were sold to businesses, including McDonalds, YMCA, Lifetime Fitness, Burger King, Crunch Fitness, LTF Club Organizations, and other fitness and recreational play areas for use by children. The products were sold from June 2009 through July 2022 for about $624. The manufacturer is Soft Play LLC, of Huntersville, North Carolina. The product was manufactured in the United States. Specific model numbers or UPCs are not specified in the recall notice.

3. Hazard Information

The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children. The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set. These incidents include three reported injuries involving lacerations to the scalp.

4. Consumer Action Required

Businesses that own or operate a play system containing a Sky Wheel should contact Soft Play to schedule a free inspection. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired. Soft Play has contacted all known businesses and operators directly regarding this recall.

5. Official Remedy

The official remedy is a repair. If needed, a repair will be made by Soft Play following a free inspection.

6. Contact Information

Businesses should contact Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on “Customer Service” at the bottom of the page, then click on the “Recall” tab in the middle of the page for more information.

Recall Timeline

  • **July 27, 2023** – Recall announced by CPSC (Source)
  • **Current** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available

Frequently Asked Questions

Q: How do I identify the recalled Sky Wheels?

A: Check the model and serial number on your product against the official recall notice (#9674).

Q: What should I do if I own the recalled Sky Wheels?

A: The recall notice advises consumers to stop using the product and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Sky Wheels?

A: Contact the manufacturer using the information in the recall notice.

Related Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original recall notice
for complete details and official instructions.




Leave a Comment