Published by Reclia Safety Desk | July 19, 2026
📌 Recall Notice
Product: Shift Brake Levers
Brand: SRAM LLC, of Chicago, Illinois
Hazards: Fall Hazard
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Recall #9840 |
View original notice →
Recall Summary
| Product | Shift Brake Levers |
| Brand | SRAM LLC, of Chicago, Illinois |
| Category | Consumer Goods |
| Recall Number | 9840 |
| Hazard | Fall Hazard |
| Units Affected | Not specified |
| Recall Date | February 01, 2024 |
| Remedy | Contact manufacturer |
| Country | 🇺🇸 United States |
Recall Information Record – SRAM Shift Brake Levers
Recall Summary
This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black. The recall was published on February 1, 2024, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24103. The manufacturer is SRAM LLC, of Chicago, Illinois. The product was manufactured in Taiwan. Approximately 61,300 units were sold in the United States, and an additional 2,940 units were sold in Canada.
Affected Products
The recalled product is the SRAM 12-speed shift brake lever, sold as an individual upgrade or replacement kit. The hoods of the levers are black. The recall applies to all such levers sold separately. The products were sold at online retailers including NordicTrack.com, Amazon.com, and DicksSportingGoods.com from January 2022 through November 2023, with a retail price between $500 and $600. No specific model numbers or UPCs are listed in the recall notice.
Hazard Information
The hazard identified in the recall notice is that the clamp bolt on the brake lever can come loose. A rider uses the brake lever to activate the braking system to slow or stop the bicycle. If the clamp bolt becomes loose, it poses a crash hazard to the rider. As of the recall publication date, no injuries have been reported.
Consumer Action Required
Consumers should immediately stop using the recalled SRAM shift brake levers. Consumers should inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is found to be loose during the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.
Official Remedy
The official remedy is a repair. Specifically, if the lever is loose, the consumer will receive a free brake installation inspection at an authorized SRAM retailer. If the inspection reveals that the brake installation is loose, the clamp bolt assembly will be tightened or replaced at no cost to the consumer. No refund or replacement is offered under this recall.
Contact Information
Consumers may contact SRAM at 800-346-2928 between 11 a.m. and 6 p.m. ET Monday through Friday. Consumers may also visit https://www.sram.com/en/service/recalls and click on “Recall Notice” for more information, or visit www.sram.com and click on “Recalls” under “Service/Support.” For Canadian consumers, additional information is available at the Health Canada recall website linked in the recall notice.

Recall Timeline
- **February 01, 2024** – Recall announced by CPSC (Source)
- **Current** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available
Frequently Asked Questions
Q: How do I identify the recalled Shift Brake Levers?
A: Check the model and serial number on your product against the official recall notice (#9840).
Q: What should I do if I own the recalled Shift Brake Levers?
A: The recall notice advises consumers to stop using the product and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Shift Brake Levers?
A: Contact the manufacturer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original recall notice
for complete details and official instructions.