Sandwich maker Recall – EU Safety Gate

Published by Reclia Safety Desk | July 24, 2026

Recall Information Record – Reclia Database

1. Recall Summary
A recall has been issued for the Izzy brand sandwich maker, model IZ-2010, in Greece. The recall was initiated following a notification submitted to the EU Safety Gate system (case number SR/01967/26). The product presents a risk of electric shock due to a manufacturing defect involving the earthing conductor. The product also fails to comply with the Low Voltage Directive and the relevant European standards EN 60335-1 and 60335-2. The measure ordered against the product is a ban on its marketing, effective from 24 June 2026.

2. Affected Products
– Product: Sandwich maker (described as a white electric toast/sandwich maker)
– Brand: Izzy
– Model / Type number: IZ-2010
– Barcode: 5201524921825
– Batch number: Not specified in the recall notice.
– Production dates: Not specified in the recall notice.
– Country of origin: People’s Republic of China
– Notifying country: Greece
– Category: Electrical appliances and equipment
– Type of consumer: Consumer product

3. Hazard Information
The specific hazard identified in the recall notice is electric shock. The danger arises because the earthing conductor inside the product is shorter than the current-carrying conductors. This design flaw means that, under certain conditions, the earthing connection may fail before the live conductors are disconnected, potentially exposing the user to an electric shock. The product does not comply with the requirements of the Low Voltage Directive (LVD) nor with the European standards EN 60335-1 (General requirements for household electrical appliances) and EN 60335-2 (Particular requirements for sandwich makers). The risk level is classified as “Serious risk” by the notifying authority.

4. Consumer Action Required
The recall notice does not provide specific instructions for consumers regarding what they should do with the product. The measure ordered is a ban on the marketing of the product and any accompanying measures. Consumers who have purchased the Izzy IZ-2010 sandwich maker are advised to stop using the product immediately and to contact the retailer or importer for further guidance. The recall notice does not include a consumer-facing recall URL or a company recall code.

5. Official Remedy
The official remedy, as ordered by the competent authority in Greece, is a ban on the marketing of the product and any accompanying measures. The measure was ordered against the importer. The date of entry into force for this measure is 24 June 2026. The recall notice does not specify whether a refund, replacement, or repair is being offered to consumers. The type of economic operator to whom the measure was ordered is the importer.

6. Contact Information
– Notifying country: Greece
– EU Safety Gate case number: SR/01967/26
– EU Safety Gate alert reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099493
– Product image: https://ec.europa.eu/safety-gate-alerts/public/api/notification/image/11014335
– Company recall code: Not specified in the recall notice.
– Consumer contact details: Not specified in the recall notice. Consumers are advised to contact the point of purchase or the importer for further information.

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