Power converter Recall – EU Safety Gate

Published by Reclia Safety Desk | July 21, 2026

Recall Information Record – EU Safety Gate Database

1. Recall Summary
The notifying country of Germany has issued a recall for a specific model of travel power converter manufactured by BESTEK. The recall was initiated following the identification of a serious risk of electric shock. The product fails to meet the essential safety requirements of the Low Voltage Directive and relevant European standards. The manufacturer has been ordered to ban the marketing of the product, recall it from end users, and withdraw it from the market. The measures entered into force on 21 May 2026. The case number assigned to this alert is SR/01587/26.

2. Affected Products
– Product type: Power converter (travel voltage converter)
– Brand: BESTEK
– Name: Travel Power Converter
– Model number: MRJ203NU-WHBL-EU-E03
– Description: A travel voltage converter intended for worldwide use (USA/UK/EU/AU/CN). Dimensions are approximately 18 cm (width) x 8.8 cm (height) x 4.4 cm (length).
– Batch number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of origin: People’s Republic of China
– Notifying country: Germany
– Category: Electrical appliances and equipment
– Risk level: Serious risk

3. Hazard Information
The product presents a serious risk of electric shock. According to the recall notice, the product is not properly insulated and has no protective earth connection. As a result, the user could touch accessible live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61140 and EN 60338-1.

4. Consumer Action Required
Consumers who own a BESTEK Travel Power Converter model MRJ203NU-WHBL-EU-E03 should immediately stop using the product. The manufacturer has been ordered to recall the product from end users. Consumers should follow the instructions provided by the manufacturer or the relevant national authority in Germany regarding the return or disposal of the product. No specific consumer contact instructions (such as a phone number, email, or website) are provided in the recall notice.

5. Official Remedy
The following measures have been ordered by the competent authority in Germany, with an effective date of 21 May 2026:
– Ban on the marketing of the product and any accompanying measures.
– Recall of the product from end users.
– Withdrawal of the product from the market.

These measures were ordered against the manufacturer. The remedy for consumers is the recall of the product from end users. Specific details regarding whether a refund, replacement, or other remedy is offered are not specified in the recall notice.

6. Contact Information
– Notifying country: Germany
– Case number: SR/01587/26
– EU Safety Gate reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099069
– Manufacturer: BESTEK (specific contact details not provided in the recall notice)
– Company recall code: Not specified in the recall notice.
– Production dates: Not specified in the recall notice.

Additional Notes
– The recall notice does not include a specific URL for a recall page, a batch number, a barcode, or a company recall code.
– No production date range is provided.
– Consumers seeking further information should contact the manufacturer or the relevant consumer safety authority in Germany.

Frequently Asked Questions