Power converter Recall – EU Safety Gate

Published by Reclia Safety Desk | July 17, 2026

Recall Information Record – EU Safety Gate Database

1. Recall Summary
The European Commission’s Safety Gate system has published a recall notice for a BESTEK Travel Power Converter. The recall was initiated by the notifying country, Germany, under case number SR/01587/26. The product is classified as an electrical appliance and equipment item and is considered a serious risk. The manufacturer has been ordered to ban the marketing of the product, recall it from end users, and withdraw it from the market. The date of entry into force for all measures is 21/05/2026.

2. Affected Products
– Product: Power converter (Travel Power Converter)
– Brand: BESTEK
– Name: Travel Power Converter
– Model/Type Number: MRJ203NU-WHBL-EU-E03
– Description: A travel voltage converter intended for worldwide use (USA/UK/EU/AU/CN). Dimensions are approximately 18 x 8.8 x 4.4 cm (width, height, length).
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Germany
– Production Dates: Not specified in the recall notice.

3. Hazard Information
The product presents an electric shock hazard. According to the recall notice, the product is not properly insulated and has no protective earth connection. As a result, the user could touch accessible live parts and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 61140 and EN 60338-1. The risk level is classified as “Serious risk” by the notifying authority.

4. Consumer Action Required
Consumers who have purchased the BESTEK Travel Power Converter, model MRJ203NU-WHBL-EU-E03, should immediately stop using the product. The official measure ordered by the authorities includes a recall of the product from end users. Consumers are advised to follow the instructions provided by the manufacturer or the relevant national authorities in Germany regarding the return or disposal of the product. Specific consumer instructions beyond the recall order are not detailed in the recall notice.

5. Official Remedy
The following measures have been ordered by the authorities against the manufacturer, effective from 21/05/2026:
– Ban on the marketing of the product and any accompanying measures.
– Recall of the product from end users.
– Withdrawal of the product from the market.
The type of remedy (e.g., refund, replacement, or repair) is not specified in the recall notice. Consumers should contact the manufacturer or the retailer where the product was purchased for information on how to obtain a remedy.

6. Contact Information
– Recall Case Number: SR/01587/26
– EU Safety Gate Alert Reference: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099069
– Notifying Country: Germany
– Manufacturer: Not specified in the recall notice.
– Company Recall Code: Not specified in the recall notice.
– Consumer Contact: Not specified in the recall notice. Consumers are advised to refer to the EU Safety Gate alert page or contact the German national consumer safety authority for further assistance.

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