Power adaptor Recall – EU Safety Gate

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Published by Reclia Safety Desk | June 30, 2026

📌 EU Safety Gate Recall Notice

Product: Power adaptor

Brand: XD connects BV

Country: Finland

Hazards: Electric Shock Hazard, Non-Compliance

What to do: Stop using this product. Follow the recall instructions for refund or replacement.

🇪🇺 Official EU Safety Gate Recall Notice
Case #SR/01839/26 |
View original notice →

Recall Summary

Product Power adaptor
Brand XD connects BV
Country Finland
Case Number SR/01839/26
Hazard Electric Shock Hazard, Non-Compliance
Source 🇪🇺 EU Safety Gate

Reclia – Recall Information Database Record

1. Recall Summary
A recall has been issued for a power adaptor sold under the brand XD connects BV. The recall was notified by Finland and is recorded under case number SR/01839/26. The product is classified as an electrical appliance and equipment item. The recall measure involves the distributor recalling the product from end users, with an effective date of 11 June 2026.

2. Affected Products
– Product: Power adaptor (described as a power adapter with a USB charger)
– Brand: XD connects BV
– Type/Model Number: P821.02, P821.0203
– Barcode: 8714612177235
– Batch Number: Not specified in the recall notice.
– Production Dates: Not specified in the recall notice.
– Country of Origin: People’s Republic of China
– Notifying Country: Finland

3. Hazard Information
The product presents a risk of electric shock. According to the recall notice, the pins of the product that are not in use are under dangerous voltage when the adaptor is connected to the mains power source. This creates a risk that the user may receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive nor with the European standard EN 62368-1. The risk level is classified as “Serious risk” in the source data.

4. Consumer Action Required
Consumers are advised to stop using the affected power adaptor immediately. The official measure is a recall of the product from end users. Consumers should follow the instructions provided by the distributor or the notifying authority (Finland) regarding the return or disposal of the product. Specific instructions for consumers beyond the recall notice are not specified in the source data.

5. Official Remedy
The official remedy is a recall of the product from end users. The type of economic operator taking the notified measure is the distributor. The date of entry into force for the measure is 11 June 2026. No information regarding a refund, replacement, or other specific remedy (such as repair or exchange) is provided in the recall notice beyond the recall action itself.

6. Contact Information
– Case Number: SR/01839/26
– Reference URL: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099372
– Company Recall Code: Not specified in the recall notice.
– URL for Recall: Not specified in the recall notice.
– Notifying Country: Finland
– Brand: XD connects BV
– Distributor: The economic operator taking the measure is the distributor. No specific contact details (address, phone, email) for the distributor are provided in the source data.

Additional Notes
– The product is a consumer-type electrical appliance.
– The recall was published in the EU Safety Gate system (formerly RAPEX).
– No information about the number of units affected, specific retail locations, or dates of sale is included in the source data.

Recall Timeline

  • **Current** – Recall announced via EU Safety Gate
  • **Ongoing** – Consumers advised to stop using product
  • **Ongoing** – Refund or replacement available from manufacturer

Frequently Asked Questions

Q: How do I identify the recalled Power adaptor?

A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01839/26).

Q: What should I do if I own the recalled Power adaptor?

A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.

Q: How do I get a refund or replacement for the recalled Power adaptor?

A: Contact the manufacturer or retailer using the information in the recall notice.

Related EU Recalls (Click to expand)

Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.

Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.




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