Place & Time battery-operated desk lamps Recall

Published by Reclia Safety Desk | July 23, 2026

Recall Information Record – Reclia Database

Recall Summary
This recall involves Place & Time® battery-operated desk lamps with a USB cord. The recall was published on September 19, 2024, by the U.S. Consumer Product Safety Commission (CPSC) under Recall Number 24373. The recalling firm is Jo-Ann Stores LLC, of Hudson, Ohio. The lamps were sold at Jo-Ann Stores nationwide and online at www.joann.com from May 2024 through July 2024 for about $23. The products were manufactured in China. Approximately 9,700 units are affected.

Affected Products
The recalled product is the Place & Time battery-operated desk lamp with a USB cord. The lamp was sold in three colors:
– Green, model number 4843351B
– Pink, model number 4843351A
– Cream, model number 4843351D

The model number can be found on a label on the bottom of the lamp. The lamp measures approximately 12 inches in height when the neck is fully extended and about 4 inches wide at the base. The recall includes all units sold during the specified period. No other models, colors, or product lines are included in this recall.

Hazard Information
The desk lamp’s battery compartment can overheat while using the USB charging cord. This overheating poses a fire hazard. The firm has received three reports of the battery compartment melting or popping while the lamp was charging with the USB cord. No injuries have been reported in connection with this hazard.

Consumer Action Required
Consumers should immediately stop using the recalled desk lamps. The lamps should be unplugged and removed from any location where they are in use. Consumers are instructed to return the recalled lamps to any Jo-Ann Store for a full refund. For consumers who are unable to return the lamp to a physical store, an alternative process is available: they may email a photo of the purchase receipt to customer.service@joann.com with the subject line “Desk Lamp Recall Refund” to receive an electronic gift card for the amount shown on the purchase receipt. If the consumer does not have a purchase receipt, they may still receive a $23 store credit by providing a photo of the lamp itself.

Official Remedy
The official remedy for this recall is a full refund. Consumers who return the lamp to a Jo-Ann Store will receive a full refund of the purchase price. Consumers who do not have a purchase receipt will receive a $23 store credit. For consumers who cannot return the lamp to a store, the remedy is an electronic gift card for the amount on the purchase receipt (if a photo of the receipt is provided) or a $23 store credit (if a photo of the lamp is provided instead of a receipt). No other remedy options, such as repair or replacement, are offered under this recall.

Contact Information
Consumers may contact Jo-Ann Stores for additional information by:
– Telephone: Toll-free at 833-931-0230, available from 9 a.m. to 6 p.m. ET, Monday through Friday.
– Email: customer.service@joann.com
– Online: Visit www.joann.com/product-recalls or go to www.joann.com and click on “Product Recalls” at the bottom of the webpage for more information.

Not specified in the recall notice: Any information regarding specific serial numbers, date codes, or lot numbers for the recalled lamps. Not specified in the recall notice: Any information about whether the recall applies to lamps sold outside the United States. Not specified in the recall notice: Any information about the specific battery type or charging cord specifications.

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