Published by Reclia Safety Desk | July 03, 2026
📌 EU Safety Gate Recall Notice
Product: Passenger car
Brand: Renault
Country: France
Hazards: Non-Compliance
What to do: Stop using this product. Follow the recall instructions for refund or replacement.
Case #SR/01910/26 |
View original notice →
Recall Summary
| Product | Passenger car |
| Brand | Renault |
| Country | France |
| Case Number | SR/01910/26 |
| Hazard | Non-Compliance |
| Source | 🇪🇺 EU Safety Gate |
Here is the factual recall information record based on the provided EU Safety Gate data.
Recall Information Record
Database: Consumer Safety Database (EU Safety Gate)
Record Type: Factual Recall Notice
Case Number: SR/01910/26
—
1. Recall Summary
A recall has been issued for the Renault Austral passenger car. The recall is being conducted by the manufacturer due to a non-compliance issue identified in the ABS-ESP control unit. The affected vehicles may have been fitted with a control unit that was incorrectly programmed by the supplier. This programming error prevents the vehicle from communicating detected system failures to the driver via the dashboard warning lights. The recall was officially initiated on 02/04/2025.
2. Affected Products
– Product Type: Passenger car (Motor vehicle)
– Brand: Renault
– Model Name: Austral
– Type/Model Number: e9*2018/858*30002*13, e9*2018/858*30002*14, e9*2018/858*30002*15, e9*2018/858*30002*16, e9*2018/858*30002*17
– Production Dates: 23.03.2023 – 23.01.2025
– Country of Origin: Spain
– Notifying Country: France
– Company Recall Code: 0EN9
– Batch Number: Not specified in the recall notice.
– Barcode: Not specified in the recall notice.
3. Hazard Information
The product poses a risk of injuries due to a non-compliance with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles. The specific danger is that the ABS-ESP control unit may have been incorrectly programmed by the supplier. As a result of this error, if the braking control system fails, the driver may not receive a warning that the following functions are unavailable:
– Emergency brake assist
– Anti-lock braking system (ABS)
– Electronic stability programme (ESP)
– Automatic emergency braking (AEB)
– Hydraulic brake booster (HBB)
– Hydraulic braking compensation (HBC)
The lack of a dashboard warning for the unavailability of these critical safety systems increases the risk of an accident.
4. Consumer Action Required
The recall notice specifies that the measure taken is a “Recall of the product from end users.” Consumers who own an affected Renault Austral vehicle should contact an authorized Renault dealer to have the vehicle inspected and corrected. The recall is effective as of 02/04/2025.
5. Official Remedy
The official remedy is a recall of the product from end users. The type of economic operator taking the notified measure is the manufacturer. The specific corrective action (e.g., reprogramming of the control unit) is not detailed in the source data, but the measure is a recall to address the programming error.
6. Contact Information
– Notifying Country: France
– Brand: Renault
– Company Recall Code: 0EN9
– Official Recall Reference: SR/01910/26
– EU Safety Gate Alert Link: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10099426
– Contact for service: Owners should contact an authorized Renault dealer for the recall procedure. No specific phone number or email address is provided in the recall notice.
Recall Timeline
- **Current** – Recall announced via EU Safety Gate
- **Ongoing** – Consumers advised to stop using product
- **Ongoing** – Refund or replacement available from manufacturer
Frequently Asked Questions
Q: How do I identify the recalled Passenger car?
A: Check the product label and packaging against the official EU Safety Gate recall notice (Case #SR/01910/26).
Q: What should I do if I own the recalled Passenger car?
A: The recall notice advises consumers to stop using the product immediately and follow the recall instructions.
Q: How do I get a refund or replacement for the recalled Passenger car?
A: Contact the manufacturer or retailer using the information in the recall notice.
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Disclaimer: Information on this page is summarized from official EU Safety Gate recall notices.
Reclia is a recall information database and does not conduct product testing, safety certification,
or independent investigations.
Consumers should refer to the original EU Safety Gate notice
for complete details and official instructions.